Ingram Micro is a good place to get experience and grow into new roles. - Technical Support Specialist I Ingram Micro Employee Review

3.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

I got several raises in the first year. My salary increased by 4K in one year. There is room for growth and the company is focused on employee development. Contact with new technologies and training is always available.

Cons

The culture in tech support is high pressure. People who make too many mistakes get fired for even the smallest returns on products. More than half of the tech support reps are "Champs" which seems good until you get into the position. You still have to take the same number of calls, and run projects for vendors without requesting overtime.

Explore other reviews about Ingram Micro

5.0
Oct 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

hybrid schedule, very nice people

Cons

I'm not a self-employed millionaire, sadly.

3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Associate culture and comradery Team collaboration Work/Life balance Stable earnings Global vision People Hybrid office days & remote

Cons

Toxic environment last several years from US ELT; Not people-first mentality; Public company pressures and metrics impacting day-to-day associates and expectations; Fear tactic implementation; Pay scales are widely vast and unjustified even based on merit, experience, and talent losing retention of resources; Lack of communication by leadership on roadmap for awareness to our resellers and vendors- lack of trust and execution with go to market objectives; Losing customer business due to no support teams in place in the big bet areas of the company (Cloud and Platform);

1
See reviews by: Helpful|Rating|Date|All