Training not good. You basically learn as you go. - Customer Service Associate Insight Employee Review

2.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay and GREAT people

Cons

No work/life balance. No real explanation with the products. They were PCM and Insight took over Jan 2, 2020. I didn't care for the style of Managers there.

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Insight Response
5y
Thank you for sharing your honest feedback. We appreciate you sharing that you enjoyed working within the positive working environment and that you were able to surround yourself with positive people while you were at Insight. Thank you for your review.

Explore other reviews about Insight

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic culture, ongoing professional training, supportive management.

Cons

I did not find any cons while here.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Cons

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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