Don’t believe the hype - IT Helpdesk Support Insight Employee Review

3.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Direct management seem fine and helpful

Cons

Higher management expectations are beyond recourses or willingness to provide causing more stress to employees who are expected to provide services. Staff are strongly urged to put high scores down or great content for external reviews (great place to work etc) otherwise they may be seen as someone who does not have a positive commitment to the company.

Explore other reviews about Insight

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and growth oppurtunities

Cons

No such cons that I experienced.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Cons

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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