Great team solving interesting problems - Director Instacart Employee Review

5.0
Apr 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Great coworkers: Incredibly smart but also very humble & collaborative Interesting business: Really complex business where you work on interesting problems; truly are never bored! High Ownership: In my experience, most roles have a lot of ownership over business problems, meaning there's potential for really high impact

Cons

The downside of lots of ownership & hard problems is that work-life balance can struggle. Definitely not a cultural norm that is expected, but something that comes naturally at times in some projects

Explore other reviews about Instacart

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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