Best company I have worked for - Customer Success Instructure Employee Review

5.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

There have been a few negative reviews on glassdoor recently from ex employees so I wanted to share some views from a current employee's point of view. I really believe that Instructure is an awesome place to work. We have really talented and intelligent people and I can easily say that it is the best place office and company I have ever worked for. Here are some of the thing I think are great about Instructure. - The awesome people I get to work with everyday - Amazing office with amazing views and the best office manager - Working in a industry that allows you to make a positive difference to the world. - The fully stocked kitchen - The culture and the office banter is second to none. - The business in APAC is still growing and a lot to look forward too. - Best software in market for our industry

Cons

With any company there are things that could improve but I am very optimistic about these things. Here are some of the cons: - Growing pains which means a lot of change going on at the moment. I think these are short term pains but long term gains. - US centric. This has however changed with more autonomy to each region allowing us to have more input on how the APAC business operates.

Explore other reviews about Instructure

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Culture Flexible Time Off

Cons

Running Lean Lots of Turnover

1
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice co-workers Benefits are at least average Work life balance is ok, flexible time off and decent holidays Don’t have to work that hard, great place to retire Focused on AI though the foundations for it aren’t there - as if we’re trying to check the box for a board

Cons

Pretty much a start up with terrible systems and processes Little to no investment in any supporting functions rooted in the TB days of prioritizing margin Cross-functional work is disorganized with horrible change management Complacency across the board. Seems like the old people are just waiting for their equity to vest, doing the absolute bare minimum Clearly an edtech company which feels a lot like what the government must be like Atrocious decision making Senior leaders care more about politics and their own egos than making the company better. Like everyone has an agenda I cannot imagine worse systems setup or data

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