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Instructure Reviews

Updated January 17, 2018
114 reviews

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4.5
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Recommend to a friend
Approve of CEO
Instructure CEO Josh Coates
Josh Coates
99 Ratings

114 Employee Reviews

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Pros
  • Work life balance is good, people assume positive intent and we all work as a team - there is no blame game (in 13 reviews)

  • Great product, great leadership, great culture (in 20 reviews)

Cons
  • Because the company is growing at such a fast rate I feel like sometimes I take on more projects than normally would given to one person (in 8 reviews)

  • Still experiencing some growing pains (in 12 reviews)

More Pros and Cons

  1. "Best Culture Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Salt Lake City, UT
    Current Employee - Senior Director in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    Great, growing company culture. Lots of chances to progress, good team vibe.
    Excellent benefits (full medical, dental, equity, etc.) and stocked kitchens and lots of free lunches.

    Cons

    If you aren't a self-starter, this wouldn't be a great fit. I enjoy the ability to own my job, collaborate with smart colleagues, and deliver strong results.

    Advice to Management

    Keep the culture alive and continue the great diversity and inclusion efforts!


  2. Helpful (1)

    "Best Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    Instructure is by far one of the greatest companies you can work for, not only in Utah, but in the country.
    -Flexible work schedules
    -Lots of paid time off
    -PTO is unlimited (within reason)
    -BEST COWORKERS and even better managers
    -Products you actually believe in

    Cons

    -Growing period with the launch of new products

    Advice to Management

    I have LOVED working at Instructure and recommend it to all of those looking for a company that is making a difference.

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    Amazing work environment and even better coworkers.

    Cons

    Some growing pains with new products launching

    Advice to Management

    Keep it up!


  4. Helpful (3)

    "ADM/SDR, Market Development and Marketing need to get it together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Development Manager in Salt Lake City, UT
    Former Employee - Account Development Manager in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    Benefits are fantastic - 100% employer paid health and dental insurance, employee stock purchase plans, wellness programs, AAA membership, free lunches, free food in kitchens. Overall the company itself and the culture is fantastic.

    Cons

    There are some serious organizational flaws on the Market Development team. Commission structure changed multiple times while I was there, mostly to the detriment of my own commission bonuses. There are nearly nonexistent opportunities to advance in the department, or outside. It was a dead-end department. The team I was on had fairly low morale and hitting monthly commission goals was not easily attainable. There was also a lack of training provided by managers for the team to develop and be successful at their roles. Promotions seemed to happen arbitrarily where clearly qualified candidates would lose to clearly under qualified candidates. There is also a high negative attrition on the team due to above mentioned reasons.

    Advice to Management

    You need to take a serious look at how the market development team is run. There are fatal flaws in commissions, metric attainment, brand awareness in the marketplace, and potential for advancement.


  5. Helpful (4)

    "Regional Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Director in Salt Lake City, UT
    Current Employee - Regional Director in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    Incredible culture, work/life balance, and product innovation. Instructure truly is a company that understands easy-to-use technology is vital to the acquisition and retention of customers. Plus, just as much emphasis is maintained on the customer experience post-sale and leveraging the Community to ensure relevant innovation. Leadership is open and willing to listen if there is a better way. Benefits and pay match the industry norm with things like paid healthcare, HSA contributions, gym reimbursement, stock options, open PTO, etc.

    Cons

    While now a public company, culture remains important to Instructure. However, there are some growing pains with figuring out the new norm and hitting profitability. Still, leadership does a great job keeping employees informed, happy, and invested in the future.

    Advice to Management

    Continue the culture of transparency and support. Be sure to provide feedback and praise to employees and focus on career development.


  6. "Truly -- great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Engineer in Salt Lake City, UT
    Former Employee - Solutions Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    -Great culture
    -Smart leadership
    -Product is well received

    Cons

    Not massive salaries
    Don't move quite as fast as you want them to.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Approves of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    I was a remote employee at Instructure pre IPO. It had a great culture, people and products.

    Cons

    None. One of the best placed I worked.

    Advice to Management

    Great employees are the heart and soul of a company. As business needs change make an effort to retain talent in new roles.

  8. Helpful (1)

    "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Salt Lake City, UT
    Current Employee - Account Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    excellent benefits, very understanding culture, people are laid back but diligent.

    Cons

    none, its as good as you can hope for.


  9. Helpful (1)

    "CSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Development Representative in Salt Lake City, UT
    Current Employee - Market Development Representative in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 5 years)

    Pros

    Amazing, smart, capable team members. Open and transparent company culture. All of the benefits and perks you can think of!

    Cons

    Not as much upward potential as I would like

    Advice to Management

    Continue to trust in your team members and give them the autonomy to prove themselves


  10. "Best company I've ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - L1 Tech Support Engineer in Cottonwood Heights, UT
    Former Employee - L1 Tech Support Engineer in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    Amazing benefits, relaxed work environment (not your typical office), food and drinks stocked up in each kitchenette (2 on every floor) up for grabs, as well as frequently catered meals for employees, and fun-loving attitude amongst all of management.

    Cons

    Don't expect any kind of pay raise for having worked there 90 days / 1 year / whatever, but there are other benefits that kick in after 1 year or 2 years which make up for it.

    Advice to Management

    Make benefits information more easily accessible and understandable.


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