Instructure Reviews | Glassdoor

Instructure Reviews

Updated May 22, 2018
124 reviews

Filter

Filter

US - All CitiesFull-timePart-time

4.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Instructure CEO Josh Coates
Josh Coates
109 Ratings

124 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance is great as everyone prioritizes family first (in 15 reviews)

  • Great culture and leadership; really fun atmosphere (in 24 reviews)

Cons
  • Growing so fast, sometimes you feel like you're building the plane while it's in the air (in 10 reviews)

  • Because the company is growing at such a fast rate I feel like sometimes I take on more projects than normally would given to one person (in 8 reviews)

More Pros and Cons

  1. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    Focused on culture and building a great employee experience, not just for Instructure but for our Bridge customers too. Intentional about making this a great place to work and soliciting feedback on how to improve.

    They take care of all the boring stuff so you don't have to worry about it, full health care, truly unlimited PTO that they encourage you to take, flexible work.

    Cons

    Some of the growing pains you'd expect as a rocket takes off, but we're figuring it out!

    Advice to Management

    Keep it up!


  2. "working at instructure in international"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    open culture, trusted to get on with your job

    Cons

    no budget or resources, lack of management experience in growing companies past 250m mark

    Advice to Management

    invest for growth

  3. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (Less than a year)

    Pros

    There's clear vision and I feel like I'm trusted to do my job. The culture, communication, work/life balance, flexibility, benefits and perks are all killer too! And there is constant effort put into finding ways to improve. It is difficult to imagine a better place to work.

    Cons

    TBD - Can't think of any yet

    Advice to Management

    Keep doing what you're doing. Don't cheap out on keeping employees happy (which you don't right now) and the employees will keep the company thriving.


  4. Helpful (1)

    "Fairly new, but loving it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Pleasant Grove, UT
    Current Employee - Software Engineer in Pleasant Grove, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (Less than a year)

    Pros

    - Almost all of health benefits premium are paid for
    - Stock options, competitive pay
    - Swag that I actually want to wear/use
    - Stocked kitchen and catered lunch once a week
    - Great staff in PG office to take requests or help out
    - Ability to work from home without needing to VPN
    - PG office location is much better than being in Lehi

    Cons

    - Health benefits didn't start on day of hire. It starts on the first day of the following month
    - 401k matching is not very competitive (yet)
    - Why isn't vision benefit paid for?

    Advice to Management

    The interview process is a little bit burdensome. I got an offer and accepted but I wonder how many other great engineers were turned away by the HackerRank or the whiteboard coding. Different people work differently so a one size fits all process may not be the best.


  5. Helpful (2)

    "L1 technician is a deaded end."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - L1 TECHNICIAN in Salt Lake City, UT
    Current Employee - L1 TECHNICIAN in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    free food, nice coworkers and caring supervisors.

    Cons

    The rest of the company does not care about technicians, it's hard to move up. You are isolated from other departments and all you get to do is watch other people play games and enjoy company benefits while you take non-stops back to back calls or 4+ chats at the same time.

    Advice to Management

    Manager and supervisor do their best, I just dont think other parts of the company care about support. They don't have us enough funding to higher more people.


  6. Helpful (4)

    "Customer Success Is Not Important to Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Instructure full-time

    Pros

    Great work environment
    Great benefits
    Stocked break rooms and company lunches
    Excellent coworkers

    Cons

    Stressful work - everything is always urgent
    High rate of burnout and lots of turnover happening lately
    Management does not really care about Customer Success and the sales team overpromises.
    Feature development and custom work is not a high priority for certain groups of customers.

    Advice to Management

    Please take care of Customer Success. They work so hard to keep customers happy which achieves the high NPS you are so proud of.


  7. Helpful (1)

    "Implementation Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Salt Lake City, UT
    Current Employee - Implementation Consultant in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    Culture is awesome, great time off, physical work atmosphere, opportunities for growth, less focused on degrees & more on what you actually know, openness, support/community, tons of resources to learn from.

    Cons

    Slowly becoming a bit more corporate-y.

    Advice to Management

    The people that are typically hired here want to grow and learn. Really putting a hard focus on an individual's growth, knowledge, and setting applicable goals is helpful in guiding employees, making them feel important, and utilizing the best skills that person has to offer.

  8. Helpful (3)

    "Best place for an engineer to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering Manager in Salt Lake City, UT
    Current Employee - Software Engineering Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    We're working at a scale larger than anything I've ever got to work on.
    We're doing something really important for teachers and students that use Canvas.
    Environment, food, openness, values, etc. are all great as other reviewers have mentioned.

    The values and resulting culture is a great fit for the engineering teams. I've been around for a few years at other companies in Utah. Other companies were run by sales people, accountants and services executives and the culture showed. Our leaders respect how important it is to keep the environment happy and productive for developers, QA and product managers. Best place I've worked.

    Cons

    It's not a con, but more of a reality. I work in the educational side of the company and we have to be ready for school to start in the fall. So I take vacation in the late fall and winter.

    Advice to Management

    Keep growing in the right way. Keep up the positive leadership.


  9. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Salt Lake City, UT
    Current Employee - Software Engineer in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    benefits culture food hardware people

    Cons

    hard pressure leadership immature young


  10. Helpful (1)

    "Best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in Salt Lake City, UT
    Current Employee - Solutions Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    Amazing culture, great people, supportive and open leadership. Best product on the market with growth and retention numbers to back that up. People love working here and customers feel supported and engaged.

    Cons

    Fast growth means information can get silo'd, but everyone is working to minimize the impact.

    Advice to Management

    Keep focus on retaining the great people who are here, hire more awesome talent and keep doing what you are doing


Showing 126 of 230 reviews
Reset Filters