Instructure Reviews | Glassdoor

Instructure Reviews

Updated February 12, 2019
146 reviews

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4.2
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Instructure CEO Dan Goldsmith
Dan Goldsmith
3 Ratings

Employee Reviews

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Pros
Cons
  • "Growing so fast, sometimes you feel like you're building the plane while it's in the air" (in 10 reviews)

  • "Growing so fast sometimes experience growing pains" (in 18 reviews)

More Pros and Cons

  1. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience in Salt Lake City, UT
    Current Employee - User Experience in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    Stock programs are awesome (RSU, ESPP, and compensation). Lots of autonomy. Great people and culture. Worklife balance is awesome, with an unlimited time off policy (still have to coordinate, but I've always gotten what I needed). And the products are well-respected in the industry. I feel good about helping build software that benefits students and teachers (Canvas and Bridge).

    Cons

    401k match is only $1000/year. But stock programs compensate for that.

    Advice to Management

    Get a real 401k guys!


  2. "Still good, but getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    - Phenomenal coworkers. If you want to meet some extraordinary people this is the place.
    - Great company culture, casual, open, and easygoing.
    - Nice facilities and free food.
    - Good locations.
    - Healthcare and dental covered.
    - Compensation is decent.

    Cons

    - Going public caused a lot of growing pains and shifts in ideology
    - Unless you have an inside track career learning and advancement is non-existent
    - Some departments are treated better than others
    - Not a fan of the open office concept
    - Currently outsourcing
    - Entry level and Mid-level management have no idea how to manage effectively. There does not appear to be a clear vision between management and employees
    - There is no explicitly defined reasoning for why the people in management became management.

    Advice to Management

    We need to work on bridging interdepartmental gaps and expectations. Each department has its own goals and none of them align with one another. It would also be advantageous to make the process of management selection and career progression a bit more open.

  3. Helpful (1)

    "Instructure has been and still is a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Salt Lake City, UT
    Current Employee - Sales Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    I have been working at Instructure for a number of years as a Solutions Engineer. My leader is awesome. He gets us and really cares for the team, our customers, and our careers. Instructure overall continues to grow and I like the fact that I get to learn new things all fo the time

    Cons

    We do a good amount of travel and virtual meetings. Most of the company does not, but the Solutions Engineers do. It can be wearing and we feel a bit distant from the company some time. It is still a great place, but it takes some work for me to stay connected.

    Advice to Management

    Our new CEO is great. He has spent time with our team and really gets our business. He has been a great addition to the company and for our future. The senior management is good, but people need to work more together across the company. Setting the example of this from the top is important.


  4. "Instructure is Moving in The Right Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Salt Lake City, UT
    Current Employee - Marketing in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    Great benefits, co-workers, office perks, culture. New CEO seems to be humble and hardworking. Lots of good people have been hired recently. The company seems to be headed in the right direction overall.

    Cons

    Many of the Director level & above positions seem redundant/useless.

    Advice to Management

    Reevaluate hiring senior level people for every position.


  5. Helpful (1)

    "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Salt Lake City, UT
    Former Employee - Senior Financial Analyst in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    Benefits, compensation, stock, food and location.

    Cons

    Advancement is for friends and family of executives only. Very young, inexperienced people are promoted quickly for reasons other than skills or merits. Systems are disorganized which can make it difficult to do your best job.

    Advice to Management

    Stop punishing your most skilled people.


  6. Helpful (2)

    "Great Benefits & Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Implementation Consultant in Salt Lake City, UT
    Current Employee - Principal Implementation Consultant in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    There are great benefits and other employees are great!

    Cons

    A lot of non-executive management has risen through the ranks, but have very little formal education of how to effectively manage.

    Advice to Management

    Either train your managers on how to be good at Human resource management or hire those already with the experience.


  7. "Great, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Consultant in Salt Lake City, UT
    Former Employee - Implementation Consultant in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Instructure full-time (Less than a year)

    Pros

    Great work invironment and people

    Cons

    Didnt keep promises to their employees

    Advice to Management

    Take care of emplyees

  8. Helpful (3)

    "Instructure is a company I'm proud to have been a part of!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Director in Salt Lake City, UT
    Former Employee - Regional Director in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Instructure full-time (More than 3 years)

    Pros

    I worked at Instructure for about 4 years, during this time I witnessed so much growth. I saw a privately held company aggressively and successfully make the IPO dream a reality. I learned from many leaders and mentors who I'll hold close to my network indefinitely and I saw growth in my own career in ways I could not have imagined. This is a company I always felt great working for, a company I was proud to advocate for on the sales side and a mission I truly believed in. I probably would have continued to work here for years to come, but an opportunity that aligned with my long term career vision came up in a different city.

    Cons

    It's the nature of businesses at this level of maturity, but turnover/attrition can be a challenge. It challenges the culture and can impede on the vision/direction of teams. I felt this with the change of many sales leaders over the years, different styles and approaches. It's not wrong with the changing of the guard we also need to find ways to maintain consistency.

    Advice to Management

    With rapid growth comes growing pains, not to the fault of Instructure but just the nature of YoY growth and managing expectations from multiple stakeholders. I believe the people in place now are the right individuals to drive things forward. I would just encourage leadership to keep close to the ground where the day to day happens before making large and widespread decisions that have long term implications.

    Also continue to focus on K-12, it's a powerful vertical and our brand is here is well loved across the nation! This is meaningful work!


  9. "Great Benefits, Excellent Work Life Balance, Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Salt Lake City, UT
    Current Employee - Customer Success Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 5 years)

    Pros

    Top Notch Benefits
    Work Life Balance top notch
    Good people.

    Cons

    transitioned from a start up to a corporation with all that entails.


  10. "UX Design Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - User Experience Design Intern in Cottonwood Heights, UT
    Current Employee - User Experience Design Intern in Cottonwood Heights, UT
    Recommends
    No opinion of CEO

    I have been working at Instructure full-time (Less than a year)

    Pros

    They treat me like I'm a full-time employee rather than an intern. Great culture, everyone is friendly and very helpful. I felt very welcomed. I'm able to work from home when I need to.

    Cons

    I have no cons so far.