Very top heavy leadership, all employees are not treated equally, terrible product. - Customer Success Integrate Employee Review

2.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

- most of the employees are great people - due to Covid all employees are now able to work remote

Cons

- no 401k match even though it’s requested constantly - no annual raises - compensation based on market rate is A LIE. Management purposely makes up these obscure job titles so that they can lowball your salary and say that’s what the market rate is even though it’s actually not because whatever made up job title they used doesn’t exist in the “market.” If they used real life job titles for what roles are then they’d have to pay people $10k-$30k more - extremely top heavy leadership that either gets nothing done or prioritizes the wrong thing altogether - extreme, to the point of it being exhausting, micro management depending on what department you’re in. They try to say the micro management is to make our lives easier but that’s just not the case. Prime example of prioritizing the wrong things - leadership is outright slimy. They love to post on LinkedIn about all of the wonderful things they do for their employees and culture but those things are simply lies and only benefits certain departments like HR or maybe Sales can enjoy. They don’t care about employees just their image on LinkedIn - management is also completely indirect. If you’re not doing a good job they will never let you know or put you on a PIP. You’ll just wake up to a meeting on your calendar one Friday and be fired - the product is horrible. If you have to work with it or be customer facing, be prepared to suffer through endless manual work and bugs. Be prepared to both constantly lie to the customer about the product and then have to scramble to fix things somehow when the customer notices it’s broken - they won’t fix the product because they ignore things that should be classified as P1s. Big time Trump COVID-19 mentality in this company - if you don’t report any P1s then there are no P1s to fix.

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Integrate Response
5y
Thank you for providing feedback to us. You have shared a lot that you would clearly like to see changed. We will be distributing this review to internal leadership to share your sentiments. Despite your perspective, we can assure you we read and respond to each review with not only words but with action. As a long term Integrator you also know every piece of feedback we receive internally is also addressed publicly at our Town Halls. We are confident in our efforts to create an environment that is people focused, where employees feel safe to come forward with feedback and do not shy away from areas of improvement. We expect to be challenged directly, but it must come from a place of care and a true desire to be helpful

Explore other reviews about Integrate

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote. Great teamwork environment. Solid upper management!

Cons

Wish they had better dental insurance plans

1.0
Jun 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote and tends to be flexible depending on your position. Unlimited PTO, but again only really flexible/great depending on your position. Some of the folks you get to work with are really sweet, including my former manager and team. The only problem is with all the layoffs, you can't expect them to work with you for long.

Cons

There is no real growth within the company. My department was entirely let go and replaced by outsourcing from India almost a week after promising several members promotions. The company is very clique-y to the point where if you aren't close with the favorites, you tend to get forgotten about. Again, no real growth within the company so it not only takes forever to get hired on full time if your contracted (average time is over a year), but you shouldn't expect to receive any real pay increases. Pay is not competitive at all and is generally lower than the national average. If you work as a Campaign Manager, expect to work late, have meetings at odd hours, and not get the chance to enjoy the unlimited PTO because you're going to have to be fully responsible with finding full coverage (which is near impossible for those guys).

3
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