Not worth the stress - Intent Analyst Interactions Employee Review

1.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay if you're both skilled and lucky. You can wear whatever you want. Easy work. There is a free coffee pot that sometimes you can use before your break time is up if someone already filled it.

Cons

Where do I begin? For starters, they share the building with ITT Tech and after 9 am it's completely irrational to think you will get a spot anywhere close to the entrance. **I worked there for 9 months and in early November took 3 sick days. They notified me three weeks later that I was fired for "recent attendance issues", this notification was on the day I came back from my UNpaid 3 days bereavement leave for the death of my father.** There is no job security. They mass hired hundreds of people over several months and have recently been having numerous firings for no reason except they realized they are overstaffed. The break system is severely flawed, days off must be requested two weeks prior and even then aren't a sure thing, although if you beg enough and are patient you can get up to 40 minutes of paid break time for an 8 hour shift -- no more than a 20 minute break at a time. The break area is always dirty, for about 150 working on the same shift there are two working microwaves and three broken ones; one of the vending machines is ALWAYS broken. They have been known to mess up earned pay rates. You only know your schedule a week in advance; no one gets the entire weekend off except upper management; there is NO HOLIDAY PAY and you are not allowed to request off a holiday. Unless you are upper management, they do not classify you as "full time" -- so take note of that if you are looking at policies in the handbook. A lot of office drama and no one ever knows what is going on. Sketchy, dirty, and often broken equipment you must either work with or replace on your own. In August, they waited a week to get the air conditioning fixed and the thermostat reached 92 in the giant room with 100+ people; also, when fixing the roof, chemicals were seeping into the room and they waited until 3 hours after we started smelling it to evacuate the building. They spent months hiring ANYONE who can do the system, which a trained monkey could do --- however, that doesn't mean you'll keep your job unless you are the perfect employee. Since they hire anyone and the building is in a rural area, a lot of loud rude, annoying, drama-starting people find jobs there -- and they don't care about dress code so a lot of people wear inappropriate and sometimes disturbing clothes. Recently they were on the news for the mass layoffs and issues with their 911 system.

Explore other reviews about Interactions

5.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent group of professionals who have a passion for what they do

Cons

At times, travel can be a bit too much

avatar
Interactions Response
1y
We're glad to hear that you enjoy working with your colleagues! If travel is becoming a challenge, please don't hesitate to reach out to your manager or the HR team.
3.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

All Remote work life balance

Cons

Not much room for growth

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