Cashier - Anonymous employee J. Crew Employee Review

3.0
Apr 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teaching their employees they are absolutely the best! You are trained at the Flagship-which is like the boot camp store. If you leave J.Crew you will have enough knowledge to run your own company. There is a lot opportunities to grow with the company. Even opportunities for them to pay for your education. The discount is awesome but clients who are students or teachers have it better when items go on sale. Great quality clothing! Good teammates and majority of the team is 100% and understands it's a team effort!

Cons

Sorry, but if you're African-American like myself you will be surpassed by your counterpart for a couple more years. 770 rarely hires us, and I have had a manager who just got promoted to SD tell me I wouldn't make it to 770 because they simply do not hire us. If you are in a high LP awareness store and African-American you better check your stuff in. There's been two cases when they will publicly ask you if you bought these items. They will treat you worst then the actual croocks who come in. Mickey has asked to touch an associates hair and then asked if it were real! Low key discrimination is very much in this company. Although Mickey is very kind and speaks to everyone. (He is not a racist, just always unaware. He's actually one of my favorites) He just isn't aware of a lot of things, because nobody tells him the truth anymore! When he comes in everyone is ordered to take promo signs down. AGREE why can't we have Sale online only! When business is bad this is when the disrespect and spreading you completely thin begins. Managers will take plenty of pto days without anyone complaining but if you're sick or have a family emergency they will torture you! A lot belittling and speaking to you like a child goes on currently. However this wasn't the case about a year ago. The culture has changed! A lot of lying and faking it till you make it is going on.

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5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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