IT | Poor Management and Unrealistic Workload - IT Support Specialist Jacobs Employee Review

-Unrealistic expectations from the business that project upon project can be added to IT workload without any additional resourcing; even for temporary project backfill -Failure of middle and senior management in IT to set realistic expectations and champion the companies biggest asset - PEOPLE -Major lack of culture and personal empathy within IT. The company as a whole does well, but this does not extend in IT. -No opportunity in annual review for peer or 360 reviews of management. Many managers are in place by default due to longevity in the company.