Time to move on - IT Role JetBlue Employee Review

4.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

A growning company in the airline industry that is setting itself apart with a good strategy. Good oppourtuntiy for people seeking jobs in the mainstream avaition areas of the company. Typical profiles are prior airline types for the more traditional airline roles and outside aviation for entry level roles in ground operations, in-flight and airports.

Cons

Not a good place to work for IT individuals. The business doesn't view IT as part of it's core and tends to view it as a necessary 'evil' to be tolerated. New CIO lacks airline experience and broad IT vision to improve the situation. The IT organizational structure is top heavy with many chiefs and fewer workers impacting the ability to execute and lost of focus.

Explore other reviews about JetBlue

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was great Reasonable Benefits

Cons

Hours are insane On call all the time

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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