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      Johnson Controls

      Engaged Employer

      Johnson Controls reviews

      Not bad - Service Coordinator Johnson Controls Employee Review

      3.0
      Nov 3, 2025
      Service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are down to earth. Nowhere does it feel like you’re surrounded by executives or anyone out of touch. There’s a limited amount of micromanaging. Sure, there’s a bit of it, but overrall you’re trusted as a grown adult to get your work done and ask for help if you need it.

      Cons

      Support takes too much time. You have to constantly “prove” you need more staff, all the while your team is drowning. It goes over your manager, to your manager’s manager, to THEIR manager, who takes months to agree to anything. Progression feels like a distant dream if it isn’t within your own team or same sector of the company. I want to progress to the engineering field via apprenticeship, but nobody is making it clear on how I do that, or are reluctant to support me in doing so. The only plan of action I have is through informal conversations and hopes and prayers that people keep their word.

      avatar
      Johnson Controls Response
      6mo
      Thank you for your review as a current Service Coordinator. Having management that is engaged, responsive and supportive makes all the difference in your career satisfaction. Also, please know that we are always disappointed when one of our team members doesn’t feel they’ve achieved their full potential at Johnson Controls. We will use your input and insight to further improve our career growth and development opportunities. We will share your feedback with the appropriate individuals who can address your issues.

      Explore other reviews about Johnson Controls

      5.0
      Nov 7, 2025
      Front line sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

      Cons

      High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

      2.0
      May 14, 2026
      Controls service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
      avatar
      Johnson Controls Response
      2w
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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