Johnson Controls

Innovative, always on the leading-edge of technology - Anonymous employee Johnson Controls Employee Review

4.0

Aug 19, 2011

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very competitive wages and, because JCI is world-wide, the possibilities for career advancement, are endless.

Cons

Technology is not streamlined, to give employees a single customer interface, so you don't truly have a complete customer view/history, making it extremely difficult when interacting with other divisions.

2.0

May 14, 2026

Controls service technician

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

Johnson Controls Response

Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.

Innovative, always on the leading-edge of technology - Anonymous employee Johnson Controls Employee Review

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