JCI is an empowering, growth-oriented employer! - Human Resources Johnson Controls Employee Review

5.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

JCI encourages personal and professional growth- if a promotion or lateral move opportunity is available within the organization, internal candidates are seriously considered. JCI empowers its employees to pursue opportunities within the organization- and to reach out above and beyond one's own job description to accomplish tasks in the best way possible.

Cons

As with any large, multi functional, multi-location organization, it takes a little extra effort/digging to determine who would be the appropriate point of contact for questions and assistance...but someone will always point you in the right direction to find the answer!

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Cons

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2.0
May 14, 2026
Recommend
CEO approval
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Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

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Johnson Controls Response
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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