Stay away from ANY IT job with current IT leadership (Nancy Berce CIO) - IT Systems Engineer Johnson Controls Employee Review

1.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Johnson Controls used to be a fun, good work life balance company to work for in IT. The benefits are good, and the people were good. This is no longer the case. The current leadership has gone done the path of outsourcing IT to infosys. There does not appear to be a strategic path. Entire teams have been outsourced, and vast amounts of knowledge have left the company. The work/life balance and great people are no longer at the company.

Cons

With the loss of so many great people, and the on-boarding of Infosys you can expect many long hours trying to resolve issue. Current IT morale is horrible, no one is motivated. Most of the Senior level IT Directors have resigned. The CIO has lost the confidence of the IT staff, and there are no senior leaders left that understand the unique systems at JCI. There will be no work-life balance until this situation is resolved. This is based on what's been happening in the first half of 2019. It possible they will see the error of their ways and try to right the ship later on. For right now, if you are in IT, I suggest you work anywhere else but here.

Explore other reviews about Johnson Controls

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job that I would totally recommend anyone

Cons

Wonderful, wonderful place to work, no complaints

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Johnson Controls Response
1mo
Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Johnson Controls Response
1w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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