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      Johnson Controls

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      Johnson Controls reviews

      CEO has trust issues - Anonymous employee Johnson Controls Employee Review

      2.0
      Feb 16, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I very much enjoyed my many years at JCI until Alex Molinaroli took over as CEO. The company was growing, the work was interesting and rewarding and there was a real sense of team and sometimes even family and then it changed - dramatically.

      Cons

      When Alex took over the whole tone changed to an adversarial management style where mistakes were not an option and people were fired to "fix thing". The negative management style changes were compounded by leadership trust issues given the very poor ethical decision making by Alex in his personal life and the lack of any action by the board.

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      5.0
      Nov 7, 2025
      Front line sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

      Cons

      High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

      2.0
      May 14, 2026
      Controls service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
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      Johnson Controls Response
      2w
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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