High Call Volume - Customer Service Representative K12 Employee Review

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Comprehensive training Salesforce Call Flow Overtime opportunities

Cons

Busy during back to school enrollment with back to back calls Troubleshooting lots of end-user error

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K12 Response
4mo
We appreciate you sharing your experience with us! It’s wonderful to know your time at K12 left a positive impression.

Explore other reviews about K12

5.0
Feb 22, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Remote work, great supevisors, flexible

Cons

Never know when your contract will end

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K12 Response
3mo
We’re thrilled to hear you enjoy working at K12 and appreciate you being part of what makes this a great place to work.
5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to learn , no phones, management is really understanding.

Cons

No warnings of lay offs

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