- Slimey management - examples: 1) changed the promotion criteria before the promotion cycle so people whom were on track suddenly weren't (couldn't afford promoting everyone who deserved it), 2) locals won't go above snr consultant positions because they fill in senior roles from the shanghai or UK office. Career advancement is deliberately slow because its capped
- Pay is far from competitive and not standardized by levels - some analyst earn 20% more than their "peers". easily 30-40% under MBB equivalent positions. No bonus and yearly adjustments)
- If leadership likes you, career could be fast tracked - favouritism is factor you can leverage
- Fundamentally no KPI for leaders to retain and to minimize OT - too many occasions of seniors selling projects below "cost" and then whipping juniors to delivering the projects in less weeks (people are reviewed as underperforming if they don't)
- Culture used to be good but is now toxic - the good people have been leaving elsewhere. Favouritism has led to incompetent people being promoted. Lost almost 7 (out of 42) headcounts in 2020 due to this.
Ultimately, Kantar Consulting Singapore is a small business and has systemic issues in management and organization. Some people are good and mean well, but fundamentally they have to align with the needs of the business.