Your manager determines your whole experience - FWC KeyBank Employee Review

3.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

They encourage you to grow, and it's a stable job.

Cons

Branch manager needs more training in managing. I have had good and bad managers. If you are on top of the scorecard, you are untouchable, but it applies to managers as well to abuse their power over their team. Due to the fact that managers are paid a salary, some only show up for less than 3 hours a day or week. In my own branch experience, there is favoritism and blatant disrespect from manager to PCB, FWC and Tellers.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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