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KeyBank

Engaged Employer

KeyBank

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KeyBank Reviews

Updated Jun 28, 2022

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Found 2,421 of over 2,616 reviews

3.8
73%
Recommend to a Friend
79%
Approve of CEO
KeyBank Chairman and CEO Chris Gorman
Chris Gorman
376 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and people overall(in 209 reviews)
  • "Great people throughout the company who want to help you be successful personally and professionally.(in 140 reviews)
  • "I feel my pay is good to excellent in the market and compared to other banks.(in 135 reviews)
  • "Good work life balance if you are not in Investment Banking(in 106 reviews)
  • "Great Culture and Place to Work(in 68 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of KeyBank and is not affected by filters.

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  1. 5.0
    Current Employee

    great

    Apr 27, 2022 - Personal Banker in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great at working with employees

    Cons

    none they are great at what they do

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  2. 4.0
    Former Employee, more than 1 year

    Tech support

    Jun 26, 2022 - Technical Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Food experience, nice people to work with.

    Cons

    Hours would change every 6 months or so, and had to work nights/weekends.

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  3. 5.0
    Current Employee, less than 1 year

    Great Culture and Work Life Balance

    Jun 24, 2022 - Marketing Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Key is dedicated to promote a diverse and inclusive culture. The work life balance is great as well!

    Cons

    No cons on my end. :)

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  4. 5.0
    Former Employee

    Competitive

    Jun 21, 2022 - Branch Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very competitive and balanced. Great leadership.

    Cons

    I have nothing negative to say.

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  5. 4.0
    Former Employee

    Underwriter

    Jun 21, 2022 - Underwriter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company with great benefits.

    Cons

    Hands on type of management style.

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  6. 4.0
    Current Employee, more than 1 year

    Good experience

    Jun 21, 2022 - Senior Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work. Let you get ur work done Frey day with little management.

    Cons

    Don’t tell us when we’re gonna have to do overtime. Little notice. Lack of resources provided. Have to manage yourself. Wasn’t told my error rate or production rate until a year in. Little time with management.

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  7. 5.0
    Current Employee, less than 1 year

    Great company to work for!

    Jun 16, 2022 - Lead Teller in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company is absolutely amazing!

    Cons

    Only con is that I didn’t start working for them sooner.

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  8. 5.0
    Current Employee, more than 5 years

    Review

    Jun 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, coworkers, holidays, time off

    Cons

    Some areas have phenomenal managers, other areas don't.

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  9. 5.0
    Current Employee

    Good Company

    Jun 14, 2022 - Personal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good management, teamwork, not competitive referring

    Cons

    Less meetings, more upper management support for lack of staffing

    Continue reading
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  10. 5.0
    Current Employee

    great atmosphere

    Jun 13, 2022 - Financial Wellness Consultant in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benefits lots of incentive and rewarded for top performance

    Cons

    not flexible hours and open till 6 on Fridays

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Viewing 1 - 10 of 2,421 Reviews

KeyBank Reviews FAQs

KeyBank has an overall rating of 3.8 out of 5, based on over 2,616 reviews left anonymously by employees. 73% of employees would recommend working at KeyBank to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at KeyBank. This rating has been stable over the past 12 months.

73% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated KeyBank 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at KeyBank to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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