KeyBank Reviews | Glassdoor

KeyBank Reviews

Updated September 17, 2018
1,248 reviews

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3.3
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Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
582 Ratings

1,248 Employee Reviews

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Pros
Cons
  • "Able to achieve a great work life balance" (in 26 reviews)

  • "Lack of transparency with upper management" (in 46 reviews)

More Pros and Cons

  1. "From CEO Down, Key is Honest, Prudent, and Cautious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Buffalo, NY
    Former Employee - Senior Business Analyst in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time (More than 8 years)

    Pros

    Very cautious and prudent management style. Ethically - top notch.

    Cons

    Extreme cautious style makes for sometimes difficult ability to compete on loans, etc.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at KeyBank full-time

    Pros

    Good work/life balance and pay

    Cons

    Culture and attitude towards personal time off.

  3. "Working For a Great Company that lives it values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Officer in Seattle, WA
    Current Employee - Credit Officer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than 8 years)

    Pros

    Flexible working environment
    Strong emphasis on diversity and inclusion
    Excellent community involvement

    Cons

    Struggles to compete with other banking institutions that do not have a West Coast presence.


  4. "na"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank part-time

    Pros

    good culture and work environment

    Cons

    top heavy corporate structure leads to management issues


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time

    Pros

    Great benefits, great pay, meeting new people and making connections.

    Cons

    Hard to move up in the company. Some supervisors are hard to get along with.

    Advice to Management

    Take advantage of opportunities to learn new things.


  6. "Overall good place"

    StarStarStarStarStar
    Former Employee - Personal Banker in Portland, OR
    Former Employee - Personal Banker in Portland, OR

    Pros

    8-5 Job

    Great co-workers

    Pays higher than other places I’ve seen

    Cons

    High deductible health plans
    Staff is sometimes stretched too thin, they expect sometimes 3 people to cover a branch. If one person calls in sick, stay tuned for a long day (of course depends how busy the branch is)
    Too many useless meetings


  7. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Relationship Banker in Storrs, CT
    Former Employee - Senior Relationship Banker in Storrs, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time (More than a year)

    Pros

    great bonuses if you exceed your expectations

    Cons

    need to negotiate well or else you will be underpaid

  8. "Licensed relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Relationship Manager in Issaquah, WA
    Current Employee - Licensed Relationship Manager in Issaquah, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Great ideals for what a company should look like. Promotes from within. If you find a gem of a leader amongst all the mediocre ones, you will do well.

    Cons

    Promotes from within for those who can work through the red tape. Please note: most of the people I worked with (mainly superiors) came from Wells Fargo. They are VERY sales driven, above all else.

    Advice to Management

    They have no sense of what they ask of their retail branches. They worked in retail way before the changes in law and sales and so they don’t even think about what they ask of their people. And sales was huge in area 4 WA. I was not comfortable with how much they push.


  9. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    It’s just OK. They are very cheap, and the sales goals are very hard

    Cons

    Not a fan. But it’s an okay job


  10. "Underwriter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time (More than 5 years)

    Pros

    Great vacation and time off

    Cons

    Pay is low compared to other companies in the industry


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