KeyBank Reviews | Glassdoor

KeyBank Reviews

Updated August 20, 2017
989 reviews

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3.3
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Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
446 Ratings

989 Employee Reviews

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Pros
Cons
  • Upper management seems to care more about production numbers than the actual people that work for them (in 37 reviews)

  • Job Stability, work life balance, management changes (in 16 reviews)

More Pros and Cons

  1. "Specialist IV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at KeyBank full-time (More than 10 years)

    Pros

    Benefits are exceptional, challenging work, room for advancement, the people I worked with were great, fun and supportive, always learning something new never boring.

    Cons

    None I can think of.


  2. "OK"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KeyBank full-time

    Pros

    It's an OK company to work for, but sometimes low work/life balance

    Cons

    Low pay, average benefits, old infastructure

  3. "Great people, limited full time opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in Cleveland, OH
    Current Employee - Part Time Teller in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank part-time (More than a year)

    Pros

    Amazing team atmosphere, fast pace work, great training

    Cons

    Hired at part-time but typically work full time hours with no health care benefits. Sales

    Advice to Management

    Hire more full time workers to fulfill the need of the clients


  4. "Banker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank full-time

    Pros

    Family oriented and inspiring growth and advancement

    Cons

    most branches work on saturday and are open until 6 on fridays


  5. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cleveland, OH
    Current Employee - Analyst in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Good work life balance helps

    Cons

    Brain drain within Cleveland leads to lots of under experienced managers


  6. "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    the hours are great. work life balance is amazing.

    Cons

    none that i could think of.


  7. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank full-time

    Pros

    Great upside potential for career

    Cons

    Technology isn't great at this time

  8. "Good compnay overall. Pay is decent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Denver, CO
    Current Employee - Personal Banker in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (More than a year)

    Pros

    Sales goals not excessive. Employee match 401k up to 6% of salary. Health benefits ok not great. Promotion opportunities are there with good performance.

    Cons

    Upper management seems to care more about production numbers than the actual people that work for them. The good thing is that the sales goals are pretty attainable.


  9. "management is poor and time off is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Brooklyn, OH
    Current Employee - Call Center Representative in Brooklyn, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    2 weeks PTO to start, lenient attendance policy

    Cons

    almost impossible to books days off, even with plenty of PTO available
    doesn't care about religious events, still gives an "occurrence " on your record
    very very very, poor management and unprofessional
    favoritism and the list goes on
    extremely understaffed

    Advice to Management

    NEW MANAGERS, and WFM is a joke, and so is QA


  10. "Good overall bank heading in poor direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Denver, CO
    Former Employee - Personal Banker in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at KeyBank full-time (More than 3 years)

    Pros

    High starting pay for bankers

    Cons

    Since hello wallet and First Niagara merger, Key is quickly losing the community bank feel and every day seems more and more like chase or wells.

    Advice to Management

    Relax on the cold calls


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