KeyBank Reviews | Glassdoor

KeyBank Reviews

Updated September 21, 2017
1,016 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
459 Ratings

1,016 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Upper management seems to care more about production numbers than the actual people that work for them (in 37 reviews)

  • Job Stability, work life balance, management changes (in 16 reviews)

More Pros and Cons

  1. "Good all around bank"

    StarStarStarStarStar
    Former Employee - Business Advisor in Portland, OR
    Former Employee - Business Advisor in Portland, OR

    I worked at KeyBank full-time (More than a year)

    Pros

    Great staff with a sincere interest in their customers.

    Cons

    Like many large banks, they tend to focus on the bottom line.


  2. "Good company always learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than 5 years)

    Pros

    Good culture that supports the community and employee.

    Cons

    Could do more to develop career opportunities for branch managers.

    Advice to Management

    Continue to look for ways to train and develop your employee's skill sets.

  3. "Keybank Community Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - KeyBank Associate in Seattle, WA
    Former Employee - KeyBank Associate in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at KeyBank (Less than a year)

    Pros

    Work/Life balance
    Accepting atmosphere
    Hard working upper management

    Cons

    Low starting salary
    Low opportunity outside of banking
    Not challenging

    Advice to Management

    Be more forceful


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time

    Pros

    Good benefits and solid executive management.

    Cons

    Groups are siloed. The is limited cross communication amongst groups which drags completion times down on critical projects or issues.

    Advice to Management

    Middle management is using the employee base as a ladder and upper management is overloaded with regulations and little back room assistance. Figure it out.


  5. "Loved working there, had to leave only because local management was poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Bank Teller
    Former Employee - Senior Bank Teller
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at KeyBank part-time (More than 8 years)

    Pros

    great benefits and lots of training opportunities to move up

    Cons

    management is either great or awful, so there is a lot of turnover


  6. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Compensation is slightly above par from what i've heard from coworkers

    Cons

    Mediocre training, unambitious work environment


  7. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Branford, CT
    Current Employee - Personal Banker in Branford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Great hours, Medical/Vision/Dental, 401k with 6% match -- vested after year one, discounted rates on various lending products. Different appreciation weeks to motivate team.

    Cons

    Training could be much better. Software needs to be updated and streamlined. Too much paper and filing, this is the most technologically inclined company I have EVER worked for. Older work force = a lot of negativity/resistance to change.

    Advice to Management

    Training program for new hires needs more structure and direction. Consider updating systems to create a better, more efficient experience for all.

  8. "Large and plodding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KeyBank full-time

    Pros

    work life balance was decent

    Cons

    Career advancement very slow. Lots of old timers that weren't good or hard workers that stuck around for years and years. Definitely not a meritocracy.


  9. Helpful (1)

    "Teller - A job to get by"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Buffalo, NY
    Former Employee - Teller in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KeyBank part-time (More than a year)

    Pros

    I was at 30 hrs per week for a year.

    -3 weeks pto
    -Liked (some of) my coworkers
    -Bankers hours

    Cons

    -All about numbers. If you aren't getting referrals, you will get a talking to
    -People at my branch were very sneaky. They will be nice to your face, but go and tell personal bankers to not give you referrals for whatever reason
    -Terrible training. You get 3 days in a training room, but when you get on the teller line there is so much more to be taught and no one wants to teach you/will get annoyed when you ask questions


  10. Helpful (1)

    "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than a year)

    Pros

    Bankers Hours and federal holidays

    Cons

    Not flexible with family life

    Advice to Management

    n/a


Showing 1,016 of 1,053 reviews
Reset Filters