KeyBank Reviews

Updated Aug 4, 2020

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3.4
63%
Recommend to a Friend
100%
Approve of CEO
KeyBank Chairman and CEO Chris Gorman
Chris Gorman
6 Ratings
Pros
  • "Offers excellent benefits, various programs for employees, promotes work/life balance(in 131 reviews)

  • "Friendly people and good benefits(in 72 reviews)

Cons
  • "Upper management can sometimes have unrealistic growth expectations(in 55 reviews)

  • "Hitting sales goals and always being hounded got old(in 38 reviews)

More Pros and Cons
  1. "Great middle market bank"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Equity Research Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time for more than a year

    Pros

    Nice culture and takes the time to invest in employees

    Cons

    Limited resources, work with very small teams

  2. "Good place to work"

    4.0
    Former Employee - Community Assistant in Columbia, MO

    I worked at KeyBank part-time

    Pros

    Commission from leases signed is great

    Cons

    Long hours when trying to balance work and school


  3. "Work-Life balance was good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Teller in Goshen, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at KeyBank full-time for more than 3 years

    Pros

    Semi-Flexible schedule Local management understood we have a life outside of work

    Cons

    Information overload from corporate Constant change of vision lead to confusion on the front lines

  4. "Difficult work environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Service Manager in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at KeyBank full-time for more than a year

    Pros

    Flexibility to work from home

    Cons

    Bad Management not supportive, Team Leader verbally nasty to women on team to point of screaming at top of his lungs for no apparent reasons and Next Level takes no action to resolve no support from HR, continuously adding more task with no compensation.

    Continue reading
  5. "Great place to work"

    5.0
    Former Employee - Fraud Investigator in Dayton, OH
    Recommends
    Approves of CEO

    I worked at KeyBank full-time for more than 8 years

    Pros

    Awesome..great.would work there again..co workers and mangament were great

    Cons

    No cons..great place to work

  6. "Seem to care"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller I in Soldotna, AK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at KeyBank part-time for more than a year

    Pros

    If you are lucky enough to have a good team things run smoothly. Its not a easy job and unfortunately unemployment goes through them so you have some not so nice people.

    Cons

    They don't listen to their employees. Its in one ear and out the other. I would love to say how they have hazard pay during this tough time but unfortunately they don't.

    Continue reading
  7. "Not bad"

    3.0
    Former Employee - Investment Banking Associate in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at KeyBank full-time for more than a year

    Pros

    Competitive salary, benefits that go with being at a public company

    Cons

    Although there are some great employees, tier 2 bank attracts tier 2 talent

    Continue reading
  8. "Personal Banker"

    5.0
    Former Employee - Personal Banker in Cleveland, OH
    Recommends

    I worked at KeyBank full-time

    Pros

    Good culture 6% 401k match Great vision & dental

    Cons

    Health insurance could be better

  9. "Great environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - KeyBank Retail Management Program in Salt Lake City, UT

    I worked at KeyBank full-time

    Pros

    All the co-workers were relaxed and very friendly.

    Cons

    It can be a slow job

    Continue reading
  10. "Good part-time job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller 

    I have been working at KeyBank part-time

    Pros

    They pay great compared to other banks and offer a lot of resources for employees. Flexible hours for part time workers. Corporate culture is progressive.

    Cons

    Upper management can sometimes have unrealistic growth expectations. You will be expected to cold call clients for appointments.

Found 1556 reviews