KeyBank Reviews | Glassdoor

KeyBank Reviews

Updated September 18, 2017
1,009 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
457 Ratings

1,009 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Upper management seems to care more about production numbers than the actual people that work for them (in 37 reviews)

  • Job Stability, work life balance, management changes (in 16 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time

    Pros

    Good benefits and solid executive management.

    Cons

    Groups are siloed. The is limited cross communication amongst groups which drags completion times down on critical projects or issues.

    Advice to Management

    Middle management is using the employee base as a ladder and upper management is overloaded with regulations and little back room assistance. Figure it out.


  2. "Loved working there, had to leave only because local management was poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Bank Teller
    Former Employee - Senior Bank Teller
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at KeyBank part-time (More than 8 years)

    Pros

    great benefits and lots of training opportunities to move up

    Cons

    management is either great or awful, so there is a lot of turnover

  3. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Compensation is slightly above par from what i've heard from coworkers

    Cons

    Mediocre training, unambitious work environment


  4. Helpful (1)

    "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in South Bend, IN
    Current Employee - Recruiter in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank (Less than a year)

    Pros

    Good place to work for a long time

    Cons

    Seriously no cons at all


  5. "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than a year)

    Pros

    Bankers Hours and federal holidays

    Cons

    Not flexible with family life

    Advice to Management

    n/a


  6. "Depends on what's important to you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Specialist III in Amherst, NY
    Former Employee - Accounting Specialist III in Amherst, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at KeyBank full-time (More than 10 years)

    Pros

    Vacation Time and a wonderful 401K

    Cons

    Pay scale is on the lower side and lack of management support.

    Advice to Management

    Work with all employees especially the ones that want to be there


  7. Helpful (1)

    "Teller - A job to get by"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Buffalo, NY
    Former Employee - Teller in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KeyBank part-time (More than a year)

    Pros

    I was at 30 hrs per week for a year.

    -3 weeks pto
    -Liked (some of) my coworkers
    -Bankers hours

    Cons

    -All about numbers. If you aren't getting referrals, you will get a talking to
    -People at my branch were very sneaky. They will be nice to your face, but go and tell personal bankers to not give you referrals for whatever reason
    -Terrible training. You get 3 days in a training room, but when you get on the teller line there is so much more to be taught and no one wants to teach you/will get annoyed when you ask questions

  8. "Great company poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Denver, CO
    Current Employee - Personal Banker in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (More than 3 years)

    Pros

    Great company, benefits and perks.

    Cons

    Poor management. Instead of what you know to be in leadership it is if they like you and know nothing to be in leadership.

    Advice to Management

    Promote associates who have knowledge of the role they are getting into. Better management needs to be placed.


  9. Helpful (1)

    "Poor middle mgmt culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time (More than 10 years)

    Pros

    Interesting work, Solid benefits, Solid staff. Infrastructure Technology being upgraded, and remote work opportunities being supported.

    Cons

    Too many "in it for themselves", grandstanding middle mgmt, in some instances manipulating their staff to promote themselves to those above.

    So called "Key values" just a lot of empty talk.

    Msmy have "pets", and dishonest with their staff.

    Advice to Management

    Get serious about talking to the staff about those above them. Many senior people leaving because of the manipulations going on


  10. "Banking specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank full-time

    Pros

    Employee engagement and career opportunities

    Cons

    Small work environment and compensation


Showing 1,009 of 1,045 reviews
Reset Filters