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KeyBank Reviews
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Full-timePart-timeApprove of CEO
Beth E. Mooney
459 Ratings
Pros
Company has great work/life balance; good salary (in 92 reviews)
Great benefits, flexible working hours and work from home options (in 30 reviews)
Cons
Upper management seems to care more about production numbers than the actual people that work for them (in 37 reviews)
Job Stability, work life balance, management changes (in 16 reviews)
![KeyBank Logo]()
"Keybank Community Bank"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI worked at KeyBank (Less than a year)
Pros
Work/Life balance
Accepting atmosphere
Hard working upper managementCons
Low starting salary
Low opportunity outside of banking
Not challengingAdvice to Management
Be more forceful
KeyBank 2017-09-21 07:53 PDT![KeyBank Logo]()
"Good all around bank"
StarStarStarStarStarI worked at KeyBank full-time (More than a year)
Pros
Great staff with a sincere interest in their customers.
Cons
Like many large banks, they tend to focus on the bottom line.
KeyBank 2017-09-21 14:34 PDT![KeyBank Logo]()
"Good company always learning"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at KeyBank full-time (More than 5 years)
Pros
Good culture that supports the community and employee.
Cons
Could do more to develop career opportunities for branch managers.
Advice to Management
Continue to look for ways to train and develop your employee's skill sets.
KeyBank 2017-09-21 17:27 PDT![KeyBank Logo]()
"Good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at KeyBank full-time
Pros
Good benefits and solid executive management.
Cons
Groups are siloed. The is limited cross communication amongst groups which drags completion times down on critical projects or issues.
Advice to Management
Middle management is using the employee base as a ladder and upper management is overloaded with regulations and little back room assistance. Figure it out.
KeyBank 2017-09-18 14:55 PDT![KeyBank Logo]()
"Loved working there, had to leave only because local management was poor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at KeyBank part-time (More than 8 years)
Pros
great benefits and lots of training opportunities to move up
Cons
management is either great or awful, so there is a lot of turnover
KeyBank 2017-09-15 15:10 PDT![KeyBank Logo]()
"Teller"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at KeyBank full-time (Less than a year)
Pros
Compensation is slightly above par from what i've heard from coworkers
Cons
Mediocre training, unambitious work environment
KeyBank 2017-09-13 21:45 PDT![KeyBank Logo]()
"Personal Banker"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at KeyBank full-time (Less than a year)
Pros
Great hours, Medical/Vision/Dental, 401k with 6% match -- vested after year one, discounted rates on various lending products. Different appreciation weeks to motivate team.
Cons
Training could be much better. Software needs to be updated and streamlined. Too much paper and filing, this is the most technologically inclined company I have EVER worked for. Older work force = a lot of negativity/resistance to change.
Advice to Management
Training program for new hires needs more structure and direction. Consider updating systems to create a better, more efficient experience for all.
KeyBank 2017-09-21 14:30 PDTHelpful (1)
![KeyBank Logo]()
"n/a"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at KeyBank full-time (More than a year)
Pros
Bankers Hours and federal holidays
Cons
Not flexible with family life
Advice to Management
n/a
KeyBank 2017-09-18 09:13 PDT![KeyBank Logo]()
"Large and plodding"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at KeyBank full-time
Pros
work life balance was decent
Cons
Career advancement very slow. Lots of old timers that weren't good or hard workers that stuck around for years and years. Definitely not a meritocracy.
KeyBank 2017-09-20 19:41 PDTHelpful (1)
![KeyBank Logo]()
"Teller - A job to get by"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at KeyBank part-time (More than a year)
Pros
I was at 30 hrs per week for a year.
-3 weeks pto
-Liked (some of) my coworkers
-Bankers hoursCons
-All about numbers. If you aren't getting referrals, you will get a talking to
-People at my branch were very sneaky. They will be nice to your face, but go and tell personal bankers to not give you referrals for whatever reason
-Terrible training. You get 3 days in a training room, but when you get on the teller line there is so much more to be taught and no one wants to teach you/will get annoyed when you ask questionsKeyBank 2017-09-17 17:48 PDT
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