KeyBank Reviews | Glassdoor

KeyBank Reviews

Updated May 27, 2017
933 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
415 Ratings

933 Employee Reviews

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Pros
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More Pros and Cons

  1. "Lead teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in King City, OR
    Current Employee - Lead Teller in King City, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Keybank is like my family, I have worked here for 7mo and being determined going in, they helped me learn the lead position and offered me a position last week. Get paid to volunteer, move up, couldn't be happier with this company.

    Cons

    None, keybank is the best company. I've worked for a couple other banks as well. It may be difficult to get many hours as a teller starting though.

    Advice to Management

    None


  2. "4/5 stars"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Cleveland, OH
    Current Employee - Bank Teller in Cleveland, OH

    I have been working at KeyBank (Less than a year)

    Pros

    Keybank is a great place to start if you really want to get into banking.

    Cons

    Keep up the good work.


  3. "Loved Working at Key!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Approves of CEO

    Pros

    Work life Balance, Flexible hours, Good Management, Great Co-workers

    Cons

    Lower pay, scope for advancement

    Advice to Management

    Recognize and reward talent. Take action on Employee Satisfaction Surverys


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Overall Good Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Federal Way, WA
    Former Employee - Branch Manager in Federal Way, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time (More than 5 years)

    Pros

    Able to drive your sales in the manner you choose, but are responsible for goals and held accountable. If you perform well, you are pretty much left alone.

    Cons

    Weak leadership in retail line of business, mostly at the ARL and President level. Push credit cards on people who do not need them...very Wells Fargo-ish.

    Advice to Management

    Continue coaching employees to build COI's for proper business rather than having a pushing as many widgets as you can atmosphere


  6. "Lead Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Seattle, WA
    Current Employee - Lead Teller in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than a year)

    Pros

    Great 401k match. Discounted stock options. Full benefits. Bank hours and holidays. KeyBank loves to hire internally.

    Cons

    401k match after 1-year.


  7. "KeyBank Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Westtown, PA
    Former Employee - Teller in Westtown, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KeyBank full-time (Less than a year)

    Pros

    The interview was the best part of working for KeyBank

    Cons

    Severely understaffed. Very Unhappy employees. Management seems not to care about employees or customers. Poorly run on branch level.


  8. Helpful (1)

    "Personal Relationship Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at KeyBank full-time (More than a year)

    Pros

    Good place to work with opportunities to grow

    Cons

    N/A not going to sy cons


  9. "Good Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    Current Employee - Account Manager in Overland Park, KS
    Current Employee - Account Manager in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than 5 years)

    Pros

    Great PTO schedule from day 1 of hire. Compensation plan is not crystal clear. Management is good,

    Cons

    Not much room for advancement.


  10. "Nice place to start in banking."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in Bellevue, WA
    Current Employee - Part Time Teller in Bellevue, WA
    Approves of CEO

    I have been working at KeyBank part-time (More than a year)

    Pros

    Certain teams are great working together, strong presence of leadership.

    Cons

    Saturated market, not competitive enough with Credit Cards


  11. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveillance Analyst in Overland Park, KS
    Current Employee - Surveillance Analyst in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Relaxed environment. People here love to socialize and get along. Great culture to be apart of. Managers are encouraging. Senior managers will introduce themselves to you. They want to get to know you in hopes you work hard and stick around to take on additional roles. They offer flexible schedules and awesome PTO!

    Cons

    The work gets redundant. The workflow is constant, there is always something that can be worked on.


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