Ok place to work for with decent benefits, but poor work hours and middle management. - IT Specialist KeyBank Employee Review

3.0
Nov 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Good pay compared to most companies in the local area and they are willing to pay for your education. They provide a lot of time off and the health care benefits is about average. The best of their benefits is their 401k with dollar for dollar match, along with a pension (vesting is 5 years). Management can be good or bad dependent on the personality of the manager. Overall my experience at Key Corp has provided more opportunities at other employers than I had before, thanks to the broad range of responsibilities that I had. Key Corp is worth working for dependent on your work hour preference, but its not for everyone.

Cons

Terrible work hours. Working from 7pm to 7am, 3 or 4 days a week is a pain to say the least. Health of my former coworkers was not that great due to the health problems caused from sleep depravation, but that is not the worst of it. Before I had left, there was change management within my division taking place, and upper management wanted to consolidate my department with another. There was 4 managers in both departments jocking for 2 positions; 2 of them were smart intelligent men, and the other two seemed to be YES men. Well, to say the least, the yes men were hired and the 2 good managers were laid-off. As I was finishing my past 2 weeks and moving on to better pastures; management took away 2 weeks worth of extra vacation time that the night crew was given, and wanted both day and night crews to work 30 minutes longer without extra pay. I lucked out, but unfortunately I do not know of the fate of my coworkers. The night crew I believe truely got the short end of the stick, because they lost the extra benefits for a job that is very demanding on one's body. This I think was very short-sighted on management's part.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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