Hostile Environment - Vice President/Branch Manager KeyBank Employee Review

1.0
Jan 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The Pay is very good and they give you a lot of free reign as a Manager.

Cons

The Company seems to be in a complete state of disaray. The systems are ancient, the training is extremly poor, & there is very little support. It's very hard to keep anyone for very long and no one knows what they are doing because they are new to the bank and the training is so sub par. Very negative environment!

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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