Employees treated fairly and as adults. - Professional Position KeyBank Employee Review

3.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are good (401k match is each pay period, not just once a year); no micro-management in the areas I've seen. Employees are generally happy to work here. Offers a generous number of PTO days, not vacation and sick days.

Cons

It's a large corporation, so change is slow. Headquartered in Cleveland, OH, so most jobs/advancement requires a move to Cleveland. A steady financial industry job is risky due to mergers and technology developments. Most employees have worked for Key for a long time, so some tend to only want to do things the same way.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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