A focus on all the wrong things - Anonymous employee KeyBank Employee Review

1.0
Jan 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Banking meets the needs of clients Ample vacation time

Cons

Micromanagement, destruction of trust-based meritocracy, and vindictive executive management behaviors destroyed the functional product design culture of the Washington, DC office to the degree that 80+% of staff has turned over of their own accord. What was once an imperfect albeit highly functional environment, a collaborative group of decent people designing and releasing software each sprint, was turned into a place where one had to worry more about pleasing inexperienced digital senior executives who spent time tracking salaried employees out of office time in a spreadsheet rather than setting intelligent KPIs or strategic goals. If you are an engineer, designer, product manager, or skilled digital professional, be warned.

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5.0
Jun 3, 2026
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CEO approval
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Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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