Call Center Slave - Answer Bank KeyBank Employee Review

1.0
Mar 19, 2013
Recommend
CEO approval
Business Outlook

Pros

You will have a "job" that is about it. Your co-workers will be fun.

Cons

Everything else....low pay, bad benefits, no real leadership.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

See reviews by: Helpful|Rating|Date|All