Management ignores major problems, unethical behavior, stealing - Lockbox Specialist I KeyBank Employee Review

1.0
Sep 3, 2013
Recommend
CEO approval
Business Outlook

Pros

You will get paid, not what you are supposed to be paid, but you will get a check.

Cons

This company doesn't follow its own policy. It requires that employees report any behavior that could hurt the bank, but when you do, you get laid off. Policy states that you could be fired if you do not report unethical behavior. I reported to three levels above my immediate manager, and I had his support, but the people that stole credit for my work still work there. I did not receive incentive pay for all the work I did because people on the next shift would report my work as their own. This was done with the shift managers knowledge. Do not work here!!!! Keybank, shame on you.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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