Always thought I would retire from Key, but now I wouldn't work there again for $1 million per year. - Relationship Manager KeyBank Employee Review

1.0
Nov 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and PTO. They also offered some of the best training ever, not just in sales, but computer programs and time management.

Cons

As a woman, I was treated completely different then the men in my territory. Twice, a man, who had been there for a short time, didn't have my skills or network of referral sources and had not come close to the numbers I hit were given promotions over me. It was made clear to me that I was expected to work 60-70 hours as an exempt employee, so I had to quit all of my personal activities. It became a bank where products were sold, not solutions. I often saw managers selling products because they had a goal to meet, not because it was best for the client.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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