Only if you're desperate - Financial Wellness Consultant KeyBank Employee Review

2.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

-401K MATCH -VACATION TIME -COMPETITIVE PAY (IF YOU NEGOTIATE)

Cons

-OLD ACCOUNT OPENING SYSTEM (crashes consistently) Just updated for new clients only. -TOO MANY BANKING APPS FOR SIMPLE TASK LIKE OPENING A SAFE DEPOSIT BOX -LIMITED STAFFING LEADING TO BEING OVER WORKED DEPENDING ON YOUR STORE LOCATION -POOR TRAINING SCHEDULE ( It can take up to 3 months to be fully trained just to open accounts and that is for a few classes. -FAST TURN AROUND WITH TEAM MEMBERS- Within 1 year I've seen 5 people leave including a branch manager in MY branch. -HARD TO GET OUT OF RETAIL -ENDLESS EMAILS ALL DAY ABOUT NOTHING They seriously need to rethink training and closing down low traffic stores.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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