Terrible culture and sinking ship! - Lead Treasury Analyst KeyBank Employee Review

1.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Being able to work remote.

Cons

Everything else. Key used to be a place I loved to work. Now with all new management, the culture has died and this is no longer a place that is worth working. Training is really non existent and the work is complex so you are really left in the dark until you can figure everything out on your own. There are so many meetings that bring no value so it’s impossible to get work done. Management can’t prioritize or multitask so everything is very unorganized. Everyone is understaffed so no one has time to collaborate and everyone ends up working consistently over 60 hours a week and not just here or there but every single week. No one listens when you complain about the glaring issues so you feel stuck and unheard.

Explore other reviews about KeyBank

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and flexibility

Cons

High turnover ratio for employees

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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