RUN...FAST! - Client Relationship Manager Kforce Employee Review

2.0
Jul 17, 2015
Recommend
CEO approval
Business Outlook

Pros

There are very few pros of Kforce once you actually get into the company and into the job. They will sell you on all the hopes, dreams, puppies, and sunshine you can imagine when you are being recruited, but remember, these people spend all day recruiting talent, so lying is not out of the question. *Real Pros: -They pay you twice a month -If you want experience in staffing, it is a big company that will get noticed if ALL you want to do is staffing. *Things they will sell you on as a PRO -Work From Home - this is such a laugh. We have capabilities to work from homes since your laptop can connect remotely, and your phone is integrated into the laptop, but the only time this is really "allowed" is if you are too sick to come into the office, or have some BIG thing going on where you need to be home which is kind of funny because they would rather you make those phone calls and hit the ridiculous metrics, than take the time off to be sick. Now this is only an issue for some people as there is an immense amount of favoritism for people who have been there awhile. -Ability to grow within the company - Also a lie, unless you work in Tampa or Phoenix there are only 2-3 positions you can go to (recruiter, account manager, and a sourcer) unless you take your managers job. -Ability to make LOTS of money - This is the worst lie possible. There are some reps (1) in my market who have been with the company for 15+ years and make TONS of money and they will sell that as you can become the next her, but thats impossible. -Not a revolving door - If you have read any of the other reviews you know that is not true. In my office that seats 35 (some in roll away card tables) in 1 year i saw 27 people either quit or get fired, and to shed some light on that only 3 were fired.

Cons

There are so, so many things wrong with this place i don't even know where to begin. -Lies - I think as a company who promotes integrity and honesty as part of their recruiting practices, they should really practice what they preach. I was told so many untrue things about this company when I was being recruited (see above in the things they sold as PROS), and it couldn't have been more different when i actually stepped foot in the door. -Commission is laughable at best. Go in very aggressively with your salary because they will tell you about this commission structure that is so lucrative and it is anything but. I know for a fact i was getting paid 20K more than someone who was hired 6 months after me because they bought into the commission and i could tell by how well it was being talked about that chances are it wasnt all it was cracked up to be. I would say of all the people in the office only 10% even make ANY commission (and it isnt alot with the exception of maybe 3-4 people) and that is being generous. -The culture and "team" atmosphere is also another big funny joke. This is a place where people are ready to throw someone else under the bus because at the end of the day the ONLY thing that matters here is Metrics (phone calls, emails, sales, interviews, job orders, candidate submissions, etc). People will do as little as they have to, to get by and hit those metrics, even if it means coming no where close to closing business. There is a trend, where if the recruiters aren't hitting numbers, its always the account managers fault, and if jobs are not being worked on then it is an issue with something the AM didnt let the team know, when really it is just the recruiters cherry picking what they think will make them money, when again, almost no one makes any money. -"its not an 8-5 Job" I cant tell you how many times i heard this, and it always drove me insane. I get it, at jobs you will have to come in early, or work late from time to time. But they only liked this mentality when it was you coming in early or staying late, it was never the same if you came in an hour late, or took off an hour early, then it became "core hours are 8-5, but this isnt an 8-5 job". Basically as long as they are taking more than they are giving they are ok with it?! -There was ZERO training. I came into Technology staffing not knowing much about technology and i got literally no training. I didnt even get to shadow someone in my role in action for the first 4 months. Invest in your employees and send them away for a 1-2 week training program classroom style and let them really learn the business. -F&A and Onstaff have it so much easier than technology, yet we are all held to the same standards in terms of goals to accomplish to be awarded things like leaving early on friday, etc. Make these goals fair across the board, it takes alot more time to fill a SR software engineer role than an accounts payable clerk or front desk assistant... -Meetings, we had meetings, about the meeting, to have the meeting. These meetings were so incredibly unproductive and NOTHING ever got done except alot of lip service. We had one meeting at 8:15, one at 1:00 (this one was only mondays), and one at 3:00 every single day. This was the time that was used to give updates about the jobs, and have recruiters say what they were working on even though they rarely actually worked on what they commit to because inevitably "something came up" and they worked on what seemed easiest. With so many meetings you would think there would be a level of accountability to help each person be able to successfully do their job. -There is a staffing company on every corner here in San Diego, so if you are on the client side, youre going to call into places everyone else is calling into, saying the same thing they are all saying, and over half the time wont be able to deliver on the things you promise because you are forced to rely on the other half of the team to complete the task. -If you dont like cold calling, this will be your own personal nightmare. IF i hear the term "smile and dial" one more time I will die. -All in all this is not a good place to work. If you are entry level (just out of college) and really want to do staffing and recruiting, or just need your first salaried job, then sure ok i guess. When you look around you will notice that most people in the offices are there for less than a year or over 2.5 years there is nothing in between because most people realize the lack of skills and mobility you can gain from here if you don't want to stay in staffing. I would say of the people in my office a good 60% of them are ALWAYS looking for something better to come along hence why there were 27 people who left during my first year here.

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Pros

Work Life Balance, the comradery across the whole firm.

Cons

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2.0
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CEO approval
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Pros

Decent salary base, probably could be a really good paying job if the job market was better

Cons

Definitely a typical, corporate sales culture where you are defined by your metrics and your metrics only. They are money grabbers, and their commission structure isn't that great. After 2 years you lose 50% of your commission from contractors and they eliminated early release days before holidays. My office started becoming a "bro culture" and the leader was clearly trying to act like "one of the guys" with the males in the office. If your market is slow with reqs, they expect you to reach out to other offices for subs which is hard to do when other offices favor their own teams' recruiters. They'll likely give you a picked over req or one not close to the money that their own team didn't want to work on. I had to reach out to other offices daily to basically beg for a req to work on to hit my metrics. To add to it, the PTO structure for salaried employees is not how they described it when I joined. 17 PTO days total (including sick/personal time btw) and it is actually accrued throughout the year. I had to use PTO for sick time and a vacation, so when I left I had to write them a check for my balance! Talk about a way to really give someone the boot when they're on their way out the door.

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