Start managing Kmart as if you actually give a crap about the customer. - Associate Kmart Employee Review

1.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

At this point in the retailers life there are no good reasons to work for this company. Senior management has absolutely no clue as to where their customers are coming from in regards to their needs and expectations when shopping. Upper management is only concerned with their bottom line and their bonuses and definitely not the customer.

Cons

Every kmart in the local area is understaffed, understocked, and what few staff you find actually working on the floor are not trained properly. Senior management seems to be more worried about associates solicitiing sears credit card appications than in actually doing something to insure that we have customers to keep us in our jobs. Sears credit cards are not going to keep this company afloat. On an average day a store is staffed with 1 person at the service desk, 1 cashier, 1 in clothing, 1 in electronics, 1 floater, 2 managers, 1 receiving and 1 misc employee. With staff totals like this you are expected to wait on about 1000 customers a day, keep the store cleaned, stocked and help train new employees that may only get to work 5 hours a week because everyone is part-time. Not to mention being threatened on a daily basis with being fired if you don't meet a sears credit card application quota. This is not a career move I would recommend to anyone.

Explore other reviews about Kmart

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything was a pro. That place was awesome to work for!

Cons

The only con is that is no longer a store in our community. Sadly, it went out of business.

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job, flexible schedule, fun coworkers

Cons

long days, busy, rude customers,

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