Better than nothing..? - Customer Service Desk Supervisor Kmart Employee Review

3.0
Jun 20, 2014
Recommend
CEO approval
Business Outlook

Pros

If you get on the good side with your manager, you may enjoy working here more. Usually there are opportunities for more hours if you want. If you work hard advancement opportunities are decent.

Cons

Favoritism is a HUGE thing within this company. I don't know if it's just my store, or the company, but just about everyone I work with agrees. HR plays favorites and gives good hours to the ones she likes more. Our policy is garbage, and management is too afraid of getting a negative review to tell a customer "No.". The shop your way rewards card has to much focus and if the associate doesn't have over 75% of their customers to have a rewards card, they get in trouble. So we have to shove the card at our customers and practically beg them to sign up. It's too much stress for such little pay.

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5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

everything was great Kmart was number 1

Cons

There was never any thing bad

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work if you're not interested in your future!

Cons

No vision - no plan for tomorrow Spending money like they have it No new innovation - relying on exiting technologies

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