Decent place to work, with a few asterisk - Sales Associate Major Appliances Kmart Employee Review

3.0
May 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Associates can be like family. ASM's and Leads always ready to listen.Base pay PLUS 2% commission on appliance sales. Flexible scheduling. Customers WANT to be friendly, BUT......

Cons

The pressure to sign customers up for their "Rewards" program is absurd. Each store has to get X number pf people so associates are given 2 30 minute "shifts" where they must roam the sales floor trying to get customers to sign up. I personally have had people get mad and walk out, because they have been asked 5 or 6 times. Managements response? "It's a condition of your employment" In other words, get them or you are fired. As for the major appliance dept, at least the store I work in, the selection is not conducive to high sales figures. When a customer is putting out $300 and up for something, they do NOT want to be shown a small picture in a book, or online. They want to touch it, open it, press the buttons, turn the knobs etc. KMart owns Sears, but since Sears had appliances LONG before KMart, they get the major displays.

Explore other reviews about Kmart

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything was a pro. That place was awesome to work for!

Cons

The only con is that is no longer a store in our community. Sadly, it went out of business.

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job, flexible schedule, fun coworkers

Cons

long days, busy, rude customers,

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