The division is apparent - Team Member KnowBe4 Employee Review

2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Still have open PTO, for now. Ability to have remote or hybrid options, for now.

Cons

The company is shifting to a global focus and leaving many of our Clearwater based employees behind. The focus in the US is shifting to Arlington and NYC whose employee count is very low. Millions of dollars is being spent on the offices because that is where the CEO wants to be. The rest of the offices are given crumbs. It’s gross how much butt kissing is done to these employees who are rude and demanding. We had an amazing culture that is being rewritten and removed. KB4 is a shell of what it used to be. These changes are all being done so the company can be sold again and a few select people make money. Screw everyone else that has put blood sweat and tears into making something great. KB4 sold out for a VC company and a CEO who literally doesn’t care.

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KnowBe4 Response
2mo
No canned AI responses here! We’re always working to strengthen our culture and create a more positive experience. We take feedback seriously and would love to chat with you about any ideas you have. Feel free to reach out to us at peopleops@knowbe4.com. Thank you!

Explore other reviews about KnowBe4

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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KnowBe4 Response
3d
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product has some strong aspects, but it’s ultimately outdated, and customers are already planning to replace us at their next renewal.

Cons

The new CEO has been very difficult to work under. There’s a lack of structure and clear vision, and he hasn’t been able to inspire the team. Instead, the focus has shifted to constant pressure to perform, which often feels excessive. My manager is worried about job security, and that stress trickles down to the rest of us. I have been shouted at and more. HR won't do nothing. Turnover has been extremely high—people are leaving left and right. Someone I spoke with last week is already gone, and several more are expected to leave soon. Many of the new hires seem to have prior connections with the CEO or other managers, and it’s obvious who’s in the inner circle. Customer complaints are increasing, making it hard to stay motivated. Competitors are ahead, and we’re often asking customers to wait for features that take a long time to deliver—and don’t always work as expected. Instead of focusing on fixing issues, the company seems more focused on letting people go. This is a very toxic place.

8
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KnowBe4 Response
3d
We’re taking steps to make KnowBe4 the best place to build a career. If you’d like to share specific feedback, please connect with us at peopleops@knowbe4.com.
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