KnowBe4 Reviews | Glassdoor

KnowBe4 Reviews

Updated January 17, 2019
208 reviews

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4.7
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KnowBe4 CEO Stu Sjouwerman
Stu Sjouwerman
178 Ratings

Employee Reviews

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Pros
  • "Stu is an absolutely amazing CEO and has so much wisdom and knowledge---NO DOOR POLICY" (in 11 reviews)

  • "Free snacks, coffee, yoga and other great benefits" (in 20 reviews)

Cons
  • "I have no cons, all is well thus far" (in 17 reviews)

  • "Literally the only thing I can think of is that our schedule is 9-6 which may change over time with how fast we're growing" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    "Best company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Clearwater, FL
    Current Employee - Sales in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    Excellent work environment, positive/respectful team, zero office politics, excellent dress code, customer focused mindset, referral bonuses, frequent team-building activities, no-cost life coach, monthly games/contests, opportunities for career growth, stats driven goals, daily all-staff meeting, strong emphasis on transparency both in numbers and corporate policy, clear direction and plan for future expansion, no-door policy, encouragement to share new ideas, health insurance is paid by the company for all employees, dental insurance, life insurance, 401K with a 3% match, in-office massages, free corporate gym membership, weekly in-office Yoga, complimentary coffee/tea/fruit/snacks, monthly bonus to all full-time employees, company provided catered lunch on the last day of every month, unlimited paid time off

    Cons

    None that I can think of

    Advice to Management

    Keep it up!

    KnowBe4 Response

    Jan 18, 2019 – SVP of People Operations

    We will keep it up... and we actually have a 3.5% match on 401K!

    :)


  2. "The best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    Incredible sense of ownership throughout the entire organization on all levels. Very competitive salary, great benefits, and cash bonus+performance bonuses. Transparency that I haven't experienced anywhere else, clear path for self improvement and expansion, unlimited PTO(even though you don't really want to be away from this place).

    Cons

    Nothing comes to mind, I'm being forced to input 5 words in this section, otherwise I would have left it blank.

    Advice to Management

    Keep up the good work, keep up the good communication with your staff.

  3. "Culture is at the core!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Clearwater, FL
    Current Employee - Customer Success Manager in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    This organization truly has an amazing company culture. It’s very rare to work with so many amazing, driven and positive coworkers- they do a great job hiring the best! The organization does SO MUCH for the employees on top of being just plain awesome- quarterly mingles, monthly FREE lunch, so many community activities, and more than I’m sure I’m forgetting. The pay is very competitive and the benefits are stellar (gym membership included!).

    Cons

    The beautiful view of the water... it just teases you all day long!

    Advice to Management

    Keep up the amazing work. You truly make your employees feel appreciated!

    KnowBe4 Response

    Jan 18, 2019 – SVP of People Operations

    YAY!

    YAY!

    YAY!

    Our employees are what make us amazing!!!

    Thank you for a great review.


  4. "Best Job I Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Clearwater, FL
    Current Employee - Customer Success Manager in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    Friendly co-workers who are always willing to help out.
    They promote internally.
    Paid gym membership.
    No dress code.
    Health, dental, vision benefits.

    Cons

    Nothing I can think of!

    Advice to Management

    Keep up the great work!


  5. "I love this company! So happy to be here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Clearwater, FL
    Current Employee - Graphic Designer in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    Transparent direction of company led by executive team with daily morning meetings; unlimited growth potential; a company that likes to promote from within; great monthly bonuses for EVERY employee based on sales; relaxed, laid back culture and attire; free gym memberships and snacks!

    Cons

    Would be nice to work from home regularly, but I really enjoy coming to work.

    Advice to Management

    Keep doing what you’re doing: transparency, progressive vision, rewarding and motivating employees! Thank you!


  6. "Awesome Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (More than 5 years)

    Pros

    Everything, especially monthly bonuses and management style.

    Cons

    Really, there is nothing that come to mind.

    Advice to Management

    Don't change a thing!


  7. "Order Processing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Processor in Clearwater, FL
    Current Employee - Order Processor in Clearwater, FL
    Recommends
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    Working for KnowBe4 has been a fun and welcoming experience so far. Definitely feel apart of the team already and they have a lot of fun things they do for their employees such as Wednesday Yoga, company mingles, and a lunch outing for new hires. The onboarding experience was very helpful with extensive training while still having fun. Alyssa Madden was so sweet and made the experience a breeze.

    Cons

    Nothing that I can think of

  8. "Company Worth Bragging About"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    Nailing down a "few reasons" to work at KnowBe4 is pretty difficult because there are so many. Outside of all the awesome perks (open PTO policy, free snacks, free coffee, company-wide bonus, etc.) there are a few things that I really appreciate about the company from a deeper business standpoint;

    1) Culture: Obviously the culture here is phenomenal. One of my favorite parts is the dress code; if you don't get pulled over on your way to work you're good to wear it. Being from a business background where your clothes determine your success, I really appreciate this factor on a deeper level. It's cool to be in a place where what you know determines your likelihood of success, rather than what designer business wear you have on.

    2) Talent: There are so many talented people in this organization, it's insane. Everyone that you come in contact with is at the level they should be to be successful in their role and if they're not, training is readily available. It really makes coming to work exciting!

    Cons

    Cons? The only "cons" you'll find around here are people that avidly attend Comic Con.

    Advice to Management

    Keep doing what you're doing!

    KnowBe4 Response

    Jan 9, 2019 – VP of Expansion

    We love to hear this! The team works hard to keep our culture one of the best in country.

    Let us know if there is anything we can improve in the future.


  9. ""Change" is no longer a bad thing; expansion is consistent and constant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (More than a year)

    Pros

    - Inspections are done for areas and people both doing well and doing poorly. This is in order to help continue to improve the ones doing well, and to help improve the areas or people doing poorly but want to succeed
    - Continuous updates in general by the CEO and other C-Level executives
    - Validation among employees by both general and managers or above
    - People have positions within the company specifically to help other employees function better and grow
    - Policy and procedure are updated if there is sufficient evidence and understanding that show such are outdated, but never as preferential or discriminatory, and all staff are kept informed

    Cons

    - None regarding the company itself

    Advice to Management

    Maintain the updates for all of the staff. As with any company that grows so fast, the boards tend to creak and the foundation can seem to be strained, but with everyone doing their jobs those always bounce back and even stronger than before.
    Keep it up! I look forward to seeing where we go

    KnowBe4 Response

    Jan 9, 2019 – VP of Expansion

    Thanks for the feedback. We will keep you up to date with our daily company wide meetings.

    Career advancement is one of the biggest things we want our employees to experience with us. With... More


  10. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support
    Current Employee - Technical Support
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at KnowBe4 full-time (Less than a year)

    Pros

    Encouraged to be Who you are
    Extensive Training into the Product and Services offered
    Really welcoming onboard process
    Transparent and open communication with EVERYONE in the company
    No Micromanagement

    Cons

    Training can cause Anxiety for those not use to a High Expectation environment and culture. I want to be very clear that you HAVE to put the work in. If you can't be willing to dedicate your time in the first week to learning the companies products and procedures, than this may not be the place for you.

    Advice to Management

    None.

    KnowBe4 Response

    Dec 31, 2018 – SVP of People Operations

    Thanks for the review! I hope we don't actually cause Anxiety with training. However, we do hire what we consider the top 1% and know how awesome you will be as an employee.

    Our training is... More