Amazing!- Best Career Move Ever... - Customer Success Manager KnowBe4 Employee Review

5.0
Jun 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Team Moral is superior to any experience I've ever had. Open Time off Policy (not to be abused). Team Commission structure and personal commissions. Growth and Expansion at accelerated pace, you can actually advance from within. Bean bags in the meeting room. Coffee, Tea, snacks, fruit, STEVIA, VANILLA CREAMER! You Fele inspired to come to work, you have fun while you here... even while in training!. .. Oh yes, excellent training program.. you are well prepared in advance and the training team is tremendous.

Cons

No 401K match (there is a 401k, just not matching). Parking is limited so you may need to walk a few blocks (only bad during the stormy months)

avatar
KnowBe4 Response
7y
Wait! We do have matching of our 401K now. We match 3% and going to 3.5% in 2019!! Also... We have expanded our parking as we grow. In hyper-growth, sometimes it takes longer to get the space then the people. :) Also, we are glad you love the vanilla creamer... don't forget to add any other suggestions to our quarterly snack surveys.

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5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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