AMAZING! 5 Stars! - Customer Success Manager KnowBe4 Employee Review

5.0
Nov 8, 2022
Recommend
CEO approval
Business Outlook

Pros

I have never worked at an organization where they are truly all about THEIR PEOPLE! Everyone here is SO friendly, welcoming, and in my opinion very wholesome! Being a Knowster has really been the best decision to transition from Retail. And plus you cant beat the option to Work From Home! Being able to work at your own pace, get stuff done and also have a phenomenal Work/Life Balance? Who wouldnt want that! The Org continues to grow and i LOVE that i am a part of that! The culture at this org is unprecedented - I felt from Day 1 that i mattered and wasnt just another "number" or some sort of statistic. I will continue to recommend this place for work and will speak highly of KB4. It was a great decision to come aboard and im glad that they're willing to have me.

Cons

I really don't think there are any negatives that I have experienced yet. Overall a positive experience and I am more than happy with it! If i had to pick ANYTHING that could be a con - I would say in the beginning, Zoom Fatigue was very common being on camera during the training aspects - but that also kept us newbies accountable for doing what we had to do. NOT even a pretty bad CON, I'm just being nitpicky

Explore other reviews about KnowBe4

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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