Decent First Time Job...if you're in school - Customer Service, MJM, Home & Kids, POS Kohl's Employee Review

3.0
Mar 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Allow you to cross train and work in multiple departments Give you a small compensation for opening credit cards Business casual (more so casual) dress code Occasionally brings in lots of food and drinks Ability to pick up shifts Ability to post shifts you don't want but someone must take them so you don't get in trouble

Cons

Minimum wage with little hours for those considered part time, which is everyone that isn't management Tend to expect you to clean out an entire fitting room by yourself on the busiest of days Really, really like to push for the Kohls credit card Sometimes your break is super late Expect you to move mountains and do anything for the customer no matter how rude or insane the request Can schedule you for a closing shift (10:30pm or 11:30pm) and expect you back by 4am or 5am for your next shift Some of the managers do not like to do their job and others like to make sure everyone is working every single second and their location Wearing a walkie can be very annoying You are always called for back-up on the registers; personally and overhead They never schedule enough cashiers or they schedule way too many

Explore other reviews about Kohl's

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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