Sales Associate - Retail Sales Associate Kohl's Employee Review

4.0
Oct 10, 2018
Recommend
CEO approval
Business Outlook

Pros

* Very flexible schedule (you can decide to work a ton of hours per week or very little hours) * Casual dress code (a somewhat business casual is expected, but there are many jean days throughout the year) * Free food & drinks on certain occasions (holidays, associate appreciation week) * Associate Discount (fluctuates throughout the year depending on the sales going on in the store, but gets as high as 50% off certain items) * Store managers are almost always really friendly * Variety of different departments to work in the store

Cons

* Credit solicitation goals that are usually way out of reach and hardly under an employee's control * Depending on which of the store managers you work with during your shift, your day could be great or terrible * Inconsistent work environment - some days the store will be really slow and nobody will call out of their shift, other days the store will be severely understaffed and extremely busy * Stores are always trying to cut on payroll before busy weekends * Hourly pay is low for the amount of work you do some days * Although not much training is needed, it's basically nonexistent for most hires * Very high turnover of managers and supervisors * Long store hours year long, unnecessarily longer hours during holiday season * Highly inefficient daily processes throughout the store

Explore other reviews about Kohl's

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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