Failing - Sales Lead Kohl's Employee Review

1.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

There used to be a ton...the managers as the WESTERVILLE OHIO location were absolutely amazing and truely cared about their associates. Pickerington,OH not so much.

Cons

Oh boy, lets get started! You'll be hired part time and lucky if you get full time. As a part tone associate I got as little as 8 to 12 hours a week during the off season. They start you at $9 an hour. As a department lead (fancy name for full time associate) you are expected to act as a supervisor for your department without the title, and also know how to do customer service, online orders and run the register. You'll be expected to do all of the above on top of your department duties frequently. You MUST have avaliablity days, nights and weekends and your schedule will change weekly so good luck going to school or working another job. As a department lead you will start at $10 an hour. You are essentially there to sell credit cards and then maybe some merchandise....but definitely credit cards. You better reach those credit goals or else! My department manager often wanted me to do thibgs against policy, cut corners and lie to customers. No room to move up in the company. The company is FAILING and grabing at straws to try to survive which is why theyre now going to acceot amazon returns and they push their credit cards so strongly.

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5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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