Ups and Downs - Truck Team, Associate Kohl's Employee Review

3.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The company is trying to take good care of their employees during the Covid crisis. Flexibility for scheduling, accomodating of emergency changes to schedule. Discount is good, particularly when combined with other discounts. Upper management team very friendly and understanding, most co-workers and supervisors are friendly and helpful, but the ones who aren't REALLY aren't. A job you dread going to because of who might be in charge stinks.

Cons

Video training isn't enough. It just isn't. Being thrown into a work position with basically no training SUCKS. "Answer calls for this department" ok, great, where are the phones? Register seems straight-forward enough, but all the discounts and loyalty programs are confusing.

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5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay nice perks good coworkers

Cons

entry level, boring not really much to do

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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