Sad Statement for Retail Careers - Freight Associate/Merchandising Kohl's Employee Review

2.0
Jan 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Fellow associates generally support each other, and make a "positive" environment possible. Schedules are flexible. Numerous locations in urban areas makes it a convenient employment choice.

Cons

Expectations are unrealistically high. The workload is absurd, and if an employee has prior department store retail experience, is self-motivated, and is a hard worker by nature, the "Cons" are only worse. The workload is uneven as there is always (company-wide,) a limited amount of staffing, and while there may be additional "bodies" on the clock, the work is not delegated to ensure productivity from all. Working conditions makes it feel more like a warehouse job rather than one in a "family-oriented" department store. Extremely cramped working spaces, stockrooms, too much merchandise, equipment to move merchandise, and more, make for a constant hazardous working environment. There are no accolades to any accomplishments...this applies to both what is in your job description, and to what is accomplished above & beyond. Management lacks even the basic level of skill. Company-wide, there appears to be no set standard with regard to Human Resources. Little communication between all levels of management...within a given location and between site to corporate. Often associates are left to "guess" what the procedures of the day (or moment,) are and are constantly at risk for being spoken to in demeaning manners. All in all, working for this company is chaos, and the pay is no where near what it should be.

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5.0
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CEO approval
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Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

3.0
Jun 29, 2026
Recommend
CEO approval
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Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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