Good for a first job, Don't expect any real money or a career out of it. - Cashier, Freight Kohl's Employee Review

1.0
Jul 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Small discount on merchandise Clean atmosphere Work is indoors, Heat and Air Conditioning Good retail experience, along with learning how to talk to people

Cons

Poor 'incentive' to get kohl's credit cards Employee 'incentive' system was very unfair for a majority of employees. Employees that management thought had the most credit card getting potential benefited and not necessarily the hardest workers) Store would not admit to it but hours are based on how many credit cards you successfully solicit on a weekly basis. Over-praised if you get credit cards (sort of how you would treat a 4 year old if they did something right) Constantly hear about complaints from supervisors (made by customers) and not a single praise (unless it's credit card related) Constantly badgered about 'getting credits and e-mails Supervisors played favorites No clear communication between supervisors, one would tell you to do something and you would be reprimanded by another for following orders. Supervisors are 'write-up happy', Was written up for saying the word 'underwear'. Supervisors would make excuses for why you cannot get more hours, It didn't matter if you begged on your hands or knees or had any kind of sob story it all depended on the credit cards. Have been yelled at by supervisors in front of customers Breaks were unscheduled and they would usually want me to take my sometimes only break about 30 minutes into work Store sound track repeats every 30-40 minutes Will not give a recommendation if a future employer calls, they try to make the employer pay for a recommendation. I have lost a few job opportunities because they would not give a reccomendation.

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5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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