Retail, what do you expect - Anonymous employee Kohl's Employee Review

3.0
Aug 24, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is encouraged to be very friendly (aside from romances of course) and open about current company/store going-ons. If hours are cut because sales are down you are free to tell employees. If you agree a new corporate policy kinda sucks you can discuss it with them and tell corporate your issues and new ideas are encouraged. You can at your own discretion move people around to areas that are a better fit for them and pt schedules are insanely flexible.

Cons

Hourly employees get a job title when hired, but it doesn't mean much. Kohl's believes in 'cross-training" very strongly; ie employees will get experience in every area but are always acutely aware of how expendable they are. This would would be good except for the fact that a part-timer who works ad set, truck, merchandising, and just about every dept as an associate can't be expected to know exactly where some particular tank top in the @#@#% customer's magazine is on the second day in three months they work juniors. Hiring is constant, as the goal is for employees to get no more than 15 hrs/wk. Schedules are computer generated and all over the place to prevent other employment and attempts to narrow availabilty= fewer hours. Thus, after a few months your good employees say screw it, I can get a job that is less frustrating/ gives me more hours and you are left constantly hiring people who mostly quit after a couple weeks.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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