Unfulfilling, Retail at its Worst - Operations Supervisor Kohl's Employee Review

2.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

401k is nice. Great wellness benefits ($700 into HSA just for filling out a form). Their socially-progressive mentality is sometimes reassuring.

Cons

Terrible strategies by corporate have a negative impact on customers and workers. Giving focus to archaic credit card initiatives rather than the customer experience. Store Managers often harassed by bosses, which leads to them abusing their associates. Stores are understaffed, leading to overworked teams. Robberies and shoplifting have also greatly increased at the time of my writing this review, and associates are constantly paranoid. What little pride the store teams had for their work has vanished. Kohl’s is in the process of joining Macy’s and JCPenny’s in the retail graveyard, as they continue to stumble and trip in an evolving market.

Explore other reviews about Kohl's

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job, and ok pay for first job

Cons

Could use more hours for employees.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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