Good culture, under paid - Sales Associate Kohl's Employee Review

4.0
Mar 29, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ll preface this with different stores have different vibes/cultures so what I believe won’t be true for every store. I’ve been with Kohl’s for 3.5 years. I started out as just seasonal, but they asked me to stay on. I like working for the organization. My store has a nice culture. We have a very mixed group and everyone seems to get along and help each other out. I’ve had the opportunity to learn all positions. So any week I could have 3-4 different assignments. They have always been really good about giving me time off (I always ask ahead of time) and allowing me to flex my schedule.

Cons

The pay is below average for retail jobs in nearby locations. I hate that the most value you can have as an employee is to successfully push their high interest credit card. They have had 3 CEO’s in my time there. Each has made some pretty bad decisions as to how they want the company to run. They have eliminated some senior managers in the store hierarchy so now there’s supervisors and leads that are overwhelmed with too many responsibilities. In addition, the floor staff has been cut way down so that often there are only 1-2 people on the sales floor even on the busiest days.

Explore other reviews about Kohl's

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay nice perks good coworkers

Cons

entry level, boring not really much to do

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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