Tech Support Analyst Job Multi-Year Employee Review - Technical Support Analyst Kroger Employee Review

1.0
Dec 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Entirely remote - Good benefits

Cons

- Little to no training - Frustrated customers - Leadership is constantly changing and DOES NOT care about you - Job did not pay enough to live on - Employees are widgets, not people - Job is slowly being transitioned to offshore - Entirely remote

Explore other reviews about Kroger

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back job. Great team. Good to learn about wine

Cons

None really it's a laid back job

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

See reviews by: Helpful|Rating|Date|All