A great company to work for if money is not your driving force. - Customer Service Manager Kroger Employee Review

2.0
Sep 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Kroger is a solid company. It is a recession proof business. It is a large company that provides many opportunities for growth and advancement. There are many locations across the country which allows for flexibility in locations. The benefits package is pretty good. They will give just about anyone a chance. Kroger is moving towards a more "Green" management style, which means they are trying to be more supportive of their management and the development of their personnel. The company will help pay for school. In many areas the company is unionized which protects the workers and allows for higher wages.

Cons

Kroger has a definite division between the workers and management. They are not fond of promoting from within. To make the cross-over from worker to management they will offer you a pay cut. I have worked for Kroger for the last 16 years. In this time, I worked full time and went to school. I achieved a Bachelors in Management and a Masters in Business Administration. When I approached Kroger about moving into management they were very supportive until it came time to make an offer. They basically offered me what I was already making in yearly salary without any overtime. Also, I would be going from hourly to salary and thus would lose any opportunity for overtime. Furthermore, I would have to pay for a portion of my insurance and my work week would be based on a 45 to 50 hour week instead of the 40 I am currently working. So, when you add everything up this amounts to a pay cut with the hope of making more in the future.

Explore other reviews about Kroger

5.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible, easy, learned a lot

Cons

patients can be difficult to deal with

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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