Deli/Bakery Clerk - Deli/Bakery Clerk Kroger Employee Review

3.0
Feb 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Employee Store Discounts. Paid training. Weekly pay. Nothing much else to say.

Cons

Short staff = many problems. There usually was only two people working and there would be so much to do. But with so little time and not enough help. You're required to bake, package, and label cookie; Make sure there is fresh chicken, and fresh sides; Complete mark downs; Go inside the freezer and load a hand truck with merchandise to fill up the display tables which stretched all the way to the front of the store; complete housekeeping duties; answer the phone that sometimes would ring insanely; Keep dishes washed..Throw out expired merchandise and replace it with fresh merchandise; All of this while having to constantly be interrupted by customers who needed meat sliced or an already make cake decorated. You don't get a lot of hours if you have not worked there at least 5 or 10 years. Seniority mattered here. The people who had been there for many years always got their hours first. And whatever was left over was given to all other employees, which sometimes would only be 8 hours for some. Who really wants to come work 8 hours and not have a good check to look forward to? Some people were even driving at least 45 minutes to come to work. So it made absolutely no sense for anyone to have to drive that long just to work one day (or two days for 4 hours). One of the managers expected extremely too much. He knew that with only two people, there was tons to do (and most of it never got completed because of the short staff but then when sales declined, we'd be the ones to blame). Yet he would come to our department nagging every single day. There were three managers, he had been there the least amount of years. But he loved to nag. The other two managers had been there at least 20 years (and they were his boss), and they never would nag. When they knew we were short staffed with tons to do, they would do what they could to try helping us. The training process on the computer took about 4 days. It is super long. People would be on the computers for 8 hours straight going reading things that didn't even partain to the position they had applied for. It was really pointless!!! They are always hiring but don't pay enough for the hard work you do. And the more people they hire, the less amount of hours you get handed over.

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5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very welcoming environment to new hires. Clear efforts made to improve processes as the new store was finding its footing. Training was clear and wasn't thrown into the deep end before proper teaching. Great environment to work at overall with good pay for the work required. Flexible scheduling and very kind, understanding management!

Cons

Supply issues - needed a better system for ordering new items and restocking basic items. Usually only done by a manager, which meant if a manager wasn't on shift the issue may not be dealt with promptly. Frequently had to improvise with sizes/cups or take basic items off the menu (not just seasonal) due to missing syrups, powders, grounds, etc.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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