Terrible - Front End Cashier Kroger Employee Review

1.0
Mar 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Always willing and ready to help you out. Most of the time the customers are good to deal with. Most are friendly people. Training - They ABSOLUTELY make sure you are trained, no doubt about it. Whatever you want to know about your job duty they will teach you.

Cons

Management - Corrupt, can never staff enough employees and puts stress on the cashiers. They let me go before my 45 day trial was up because I had a few customer complaints and then on a wic voucher I accidentally read the wic wrong and gave a woman 3 extra baby foods more than I was supposed to. They said it was a "cash loss". Really?! Over 3 dollars?! Can an autistic person make a mistake? Management loves to under staff so they can save there bonuses. My good customer service was never rewarded and the woman lied to hiring manager at my evaluation to get rid of me, she saw first hand my customers were treated decent. Breaks - I almost always had to remind the front end manager to give me a break. Training - At the off site training center they only taught me the bare bones about the cashier position. Everything else I had to learn at my store. But the store did teach me what I needed to know, hence why I put training as a pro.

Explore other reviews about Kroger

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back job. Great team. Good to learn about wine

Cons

None really it's a laid back job

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits at a reasonable cost. First year you get 2 weeks vacation, 5 PTO days, and 5 Health and Wellness days. Loved the hourly (union) people I worked with at various locations. They become your second family

Cons

- Crazy schedule. You will be either scheduled to work a 7-5, 12-10, or a 9-7 depending on the location. And even when the schedule is posted for the period it typically changes week to week, so do not bother making plans. And get ready for 5-10 closes in a row then opening the next day. -9 times out of 10 you never get to use your earned time off due to circumstances at the store you are assigned to. And yes, you will lose them they do not accrue. -If you are lucky enough to be assigned at a store with a strong store manager then things are different, but if not, get ready to blamed for every failure of the store, even when the labor model continues to be cut to the point that you are lucky if you have 2 people in a department and someone from corporate walks in and wants to know why the departments are not set. -Endless micro-managing. Your day is mapped out what you should be doing verses what you know you should be doing. It is check the box that that the "task" is completed when in fact there is no one to complete it, except you. Ergo that is why many just "fudge" it.

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